Director/Senior Manager, Marketing Operations

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.

We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.

About the Role

• We're looking for a Director/Sr. Manager of Marketing Operations to sit at the intersection of Marketing, Revenue, and Data,  serving as the operational backbone behind how our marketing organization plans, executes, and measures growth.

• This role reports to the Sr. The Director of RevOps is a critical hire for us. We need someone who can turn marketing strategy into scalable execution, building the operational infrastructure that allows the marketing team to run high-impact programs while maintaining clarity around performance, pipeline contribution, and ROI.

• You'll partner closely with demand generation, product marketing, growth, and sales leadership to ensure marketing initiatives are structured, measurable, and aligned with broader go-to-market priorities.

• You are comfortable operating across both strategy and execution. One week, you might be designing the planning framework for the next quarter’s marketing initiatives, and the next, you may be digging into funnel performance to understand why pipeline conversion is improving or breaking down.

• You have a strong instinct for how modern B2B marketing works. You understand the mechanics of demand generation, lifecycle marketing, and pipeline creation, and you know how to build the operational frameworks that allow those programs to scale.

• You also treat AI and automation as operational leverage. They are embedded in how you work - helping automate workflows, accelerate analysis, and reduce manual operational work across the marketing organization.

Not sure if you check all the boxes? Apply anyway! 

We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we’d love to hear from you. We’re looking for people who are eager to learn, adapt, and solve challenges—so if that sounds like you, don’t let a checklist hold you back!

Change doesn't happen overnight, and the same goes for us here at CertifID. We evolve collectively and individually as we grow by leaning into the core values that define us. As we grow, we embody GRIT—collectively and individually—to raise the bar and influence outcomes in everything we do. Guard the Customer - Raise the Bar - Influence Outcomes - Teamwork Wins

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.