Job details

Lead Implementation Specialist, Solutions Architecture

Datacor provides ERP, CRM, asset tracking and formulation software to process manufacturers and focuses on building intuitive products that help customers operate more safely and efficiently. The Lead Implementation Specialist, Solutions Architecture will lead solution design and ERP implementations, guide customers through business-change events, troubleshoot gaps, and collaborate closely with product and development teams to ensure successful deployments.

Skills

Proven ERP implementation and solutioning experience
Strong stakeholder management and cross-functional collaboration
SQL query experience (preferred)
Advanced proficiency with business software (Word, Excel, PowerPoint, Outlook, Visio, project tools)
Technical documentation and specification writing
Analytical troubleshooting and root-cause analysis
Project and time management skills

Responsibilities

Serve as primary point of contact to define and design solutions for projects across diverse industries
Analyze business processes and align ERP solution designs with organizational goals
Develop and implement ERP configurations and workflows based on customer requirements
Identify, predict, and manage key issues and risks; provide actionable recommendations
Evaluate customer needs to determine optimal application configuration and workflows
Coordinate with Product and Development teams to ensure accurate solution implementation
Troubleshoot business flow gaps, determine root causes, and develop short- and long-term remediation plans
Create technical design documents, configuration specifications, and implementation documentation
Provide internal technical training and mentorship to enable team members
Stay current on ERP trends, technologies and industry best practices

Education

Bachelor's degree in business administration, accounting, finance, computer science, or related field, or equivalent combination of education and experience

Benefits

Remote-first work model
Opportunity to work with cross-functional product and development teams
Professional development and internal training responsibilities
Travel up to 30% (customer implementations and onsite engagements)
Equal opportunity employer with inclusive hiring practices

To read the complete job description, please click on the ‘Apply’ button

ERP Solutions Architecture Implementation Configuration SQL Project Management Business Analysis Food & Beverage Stakeholder Management Technical Documentation

Datacor Glassdoor Company Review

4.6

Datacor DE&I Review

4.5

CEO of Datacor

Tom Jackson

Approve of CEO

Average salary estimate

$130000 / YEARLY (est.)

min

max

$110000K

$150000K

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