Email Marketing Associate

Our Story

J.Crew gets you dressed every day, for every occasion. 

Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. 

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

About the Role

We are looking for an organized and motivated Email Marketing Associate to support our email marketing efforts within a fast-paced retail environment. This role is ideal for someone interested in learning the fundamentals of lifecycle and promotional marketing while gaining hands-on experience in campaign planning, execution, and performance reporting.

Key Responsibilities

• Manage and maintain the email marketing calendar, ensuring campaigns are aligned with business priorities
• Brief the creative team on upcoming email campaigns, including objectives, messaging needs, and strategic priorities
• Partner closely with the operations team to coordinate email campaign setup, QA, and deployment
• Monitor and report on email campaign performance, including key metrics such as open rates, click rates, and conversion.
• Assist in post-campaign analysis and contribute insights to improve future campaigns
• Support documentation of processes and help improve workflow efficiency across teams
• Partner with cross-functional teams (ecommerce, merchandising, creative, stores) to execute marketing campaigns
• Assist with market research, competitor analysis, and trend tracking

Qualifications

Bachelor’s degree in Marketing, Communications, Business, or a related field

2-3 years of marketing experience

Strong written and verbal communication skills

Highly organized with strong attention to detail

Preferred Skills

Experience with email marketing platforms (Braze is a plus!)

Familiarity with web tools and analytics (Google Analytics, PowerBI etc.)

Basic knowledge of marketing metrics and reporting

Retail, ecommerce, or consumer brand experience a plus

Ability to manage multiple projects in a fast-paced environment

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.

• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.