Senior Client Success Manager - REMOTE
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. In this role, you will be pivotal in ensuring our clients achieve their strategic objectives through effective product implementation and continuous engagement. You will work closely with clinical teams, providing them guidance on best practices to enhance user experience and satisfaction. This position is essential in building lasting relationships with clients, driving product adoption, and ensuring the optimal use of our services. Your expertise will not only improve customer satisfaction but also help in the overall growth and success of the implemented technologies. Join us to make a meaningful impact in the healthcare sector.
- Orchestrate overall relationship with assigned clients and drive adoption of services.
- Define key success criteria for deployment and customer satisfaction.
- Craft training plans for end-user teams related to clinical workflows.
- Measure and communicate customer achievements and performance indicators.
- Act as a trusted advisor and promote the value of our products and services.
- Identify and develop upsell opportunities during customer engagement.
- Advocate for customer needs with internal teams for issue resolution.
- 5+ years of experience in customer advocacy within healthcare.
- Prior experience in growing customer satisfaction, adoption, and retention.
- Strong public speaking and presentation skills.
- Ability to drive continuous product value.
- Willingness to travel 60% - 70%.
- Experience developing product use-cases and customer workflows.
- Exceptional verbal, written, and interpersonal skills.
- Strong problem-solving abilities and technical skills.
- Experience conducting training or workshops.
- Competitive salary and flexible benefits package.
- Health, dental, and vision insurance.
- 401(k) plan with employer contribution and match.
- Paid time off and holidays.
- Employee stock purchase plan.
- Tuition assistance/reimbursement.
- Incentive plans and wellness programs.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Lead mobile measurement and paid social analytics to optimize user acquisition, retention, and LTV for a rapidly scaling live experiences marketplace.
A fast-growing, data-driven company is hiring a remote Data Scientist (Marketing Analytics) to lead mobile measurement, campaign analytics, and experimentation to improve acquisition efficiency and long-term user value.
Lead and scale an SMB Customer Success team at Medely to improve retention, drive expansion, and translate company goals into data-driven, operational plans for a rapidly growing healthcare staffing marketplace.
Lead client adoption and delivery for large core-banking transformations, ensuring clients meet contracted volumes, timelines, and value while managing P&L and cross-functional teams.
Lead customer health, retention, and expansion for Gamma's East Coast accounts, converting product enthusiasm into long-term enterprise advocacy and measurable outcomes.
Experienced PR leader sought to lead HealthTech and enterprise tech accounts—shaping strategic narratives, securing Tier-1 coverage, and coaching junior teams at a rapidly growing communications agency.
Wealth.com is looking for a Strategic Accounts Onboarding Manager to deliver white-glove onboarding for enterprise clients and design the scalable onboarding program and playbooks that will drive long-term adoption and retention.
Lead strategic campaign planning and client relationships for LinkedIn Marketing Solutions, helping large customers achieve marketing ROI through data-driven advertising and programmatic expertise.
Join a fast-growing mental health company as an Account Management Associate responsible for managing a portfolio of primary care practices and increasing consistent referrals through field-based relationship-building and data-driven outreach.
BeReal seeks an experienced AdOps Account Manager to run, optimize, and expand digital advertising campaigns for key US clients using our adtech stack.
Hinge Health is hiring a Client Success Manager to partner with employer clients, drive enrollment and adoption, and demonstrate measurable ROI through data-informed program management.
Lead and build the customer expansion engine to grow multi-product adoption across Ivo’s enterprise accounts, partnering tightly with Sales, CSM, Product, and Marketing.
Strategic Customer Success Manager at Front responsible for driving renewals, adoption, and long-term value for a portfolio of B2B customers in a hybrid San Francisco-based role.
Front is hiring a Senior Customer Success Manager to drive retention and long-term value for a book of B2B customers by owning renewals, adoption, and strategic account outcomes.
Customer Success Manager for a fast-growing FinTech, responsible for driving partner practice retention and transaction growth through data-driven engagement, onboarding, and enablement.
Jobgether has the ambition to disrupt the recruitment industry as we know it by simplifying it and making it more accurate 🎯 Jobgether platform connects candidates and companies based on: - Skills -... Values - Ambition - Personality The candidat...
634 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
