Cx Jobs

Experienced cloud operations professional needed to provide Tier 1–2 support, lead platform upgrades, and drive automation and reliability improvements across cloud and legacy systems on a 2nd-shift EST schedule.

Lead and scale the customer lifecycle and retention engine for an acquisition-driven, AI-powered insurance brokerage based in Austin, TX.

Lead and scale TTEC Digital's Higher Education sales motion across the Upper Midwest, converting cloud-generated leads and closing mid-market CX and cloud engagements with university stakeholders.

Lead Levi's US ecommerce digital consumer experience and loyalty strategy to optimize conversion, retention, and lifetime value across discovery, purchase, and post‑purchase journeys.

Equal Parts seeks a Head of Customer Experience in Austin, TX to build the lifecycle, systems, and teams that own onboarding, servicing, and renewals across its acquisition-driven insurance platform.

Lead and scale Rapsodo’s North American post-sale experience by building CX operations, AI-assisted support, onboarding systems, and a closed-loop feedback process with Product and Engineering.

Lead Smith Engineering’s Energy group as Director of Energy Engineering, providing technical leadership, team development, and project financial management for mission-critical clients in the New York region.

Lead Thematic's US marketing growth as the hands-on Director of Marketing - ABM Growth, owning enterprise ABM, pipeline targets, and a small remote team.

Lead net-new enterprise pursuits for Merkle by owning the full sales lifecycle and selling integrated digital transformation solutions to Fortune 1000 clients.

NiCE is hiring a Forward Deployed Engineer to design, ship, and operate production-scale conversational AI agents that solve high-impact enterprise problems.

Lead and scale a high-performing enterprise sales team for Giga in the New York region to drive strategic, high-growth bookings with Fortune 500 customers using voice and CX AI solutions.

Lead product positioning, messaging, and GTM for Giga's enterprise AI CX platform, turning complex technical capabilities into compelling stories that accelerate pipeline and wins.

Senior CX leader sought to scale a 40-person customer experience organization using people-centered practices and AI-enabled operations to boost satisfaction, retention, and product impact.

Lead architecture and rapid prototyping of AI-driven contact center solutions for large enterprise prospects, blending deep CX domain expertise with hands-on LLM and systems engineering.

Lead and expand strategic partnerships with CX and systems integrators across North America to accelerate partner-sourced pipeline and close complex enterprise deals for Parloa's conversational AI platform.

Lead the design and execution of digital, scalable customer experience programs that increase product adoption and retention at Quantum Metric.

Orchard is recruiting a senior Strategy Director to lead integrated healthcare and animal-health strategy and client partnerships while working on a part-time, hybrid schedule in New York.

Lead technical design and implementation of enterprise Genesys Cloud CX contact center solutions for Miratech, driving integrations, architecture standards, and CX innovation.

Lead the design and implementation of a performance-linked CX learning program and administer the LMS to scale onboarding, certification, and cross-BPO enablement at a high-growth fintech.

HHAeXchange is hiring a senior CX Automation Engineer to architect and build AI-enabled, end-to-end customer journeys that scale personalized learning and product adoption across the homecare ecosystem.

Lead integrated, insight-driven strategy for healthcare and animal health brands at Orchard, bridging brand, digital, content and CX to solve complex commercial challenges.

Lead break-in and expansion for enterprise accounts at a fast-growing conversational AI platform, owning strategy, relationship-building, and deal execution for strategic logos.

Credit Genie is hiring a Customer Experience Advocate to provide empathetic, compliant support and help improve CX workflows for its mobile-first financial wellness platform.

Lead Freebird’s subscription business to reduce churn, increase LTV, and build a scalable retention and CX engine for a 9-figure DTC brand.

SOCOTEC is hiring a Senior Building Commissioning Agent to lead MEP commissioning, testing, and energy-conservation verification for high-performance building projects in the Fort Lauderdale area.

Senior Customer Success Manager responsible for driving product adoption, retention, and renewals while acting as a trusted advisor to enterprise customers of Calabrio/Verint.

Lead a high-performing regional sales organization at Calabrio/Verint to drive enterprise CX automation deals, mentor account teams, and exceed ambitious revenue targets.

Calabrio/Verint is hiring an Account Executive to drive enterprise CX automation sales and expand product usage across the Mid‑Atlantic territory.

Builder Prime is hiring a hands-on Senior Payments & Fintech Manager to own merchant onboarding, partner operations, and payments go-to-market to scale embedded payments as a major revenue driver.

Fortune Brands Innovations seeks an Associate Manager, Insights to lead consumer and customer experience research for Outdoors and Security, turning qualitative and quantitative data into clear recommendations that drive business decisions.

Experienced account management leader needed to manage and grow multiple client relationships, drive commercial outcomes, and ensure delivery excellence across cross-functional teams.

Granola is hiring a hands-on Customer Experience Engineer in San Francisco to own technical escalations, ship fixes with AI-assisted tooling, and build internal CX tooling to improve product reliability.

Lead the technical design and delivery of enterprise Google Cloud CCAI solutions, driving Dialogflow CX architectures, Vertex AI/Gemini integrations, and team enablement to improve contact center CX.

TRUEWERK is hiring a Denver-based Customer Experience Specialist to provide multichannel support and advocate for customers of our performance apparel across DTC and enterprise channels.

Lead the strategic design and launch of a new paid consumer membership service as a client-facing Freelance Service Design Director at Fantasy.

Lead Sans’ ecommerce and digital product strategy to shape how customers discover, buy, and stay with the brand across web and mobile channels.

Gadge USA is hiring a short-term Customer Experience Accounts Specialist to support account managers with customer communication, inventory reporting, issue resolution, and proposal preparation.

Wynn Las Vegas is hiring a Customer Experience Analyst to deliver analytics, dashboards and actionable insights across departments to enhance guest satisfaction and operational performance.

Home Sellers of Minnesota is hiring a strategic Chief Experience Officer to design and lead customer-centric initiatives that elevate client satisfaction and strengthen the company’s market leadership across Minnesota real estate.

Mars Men is seeking a Social CX & Retention Specialist to own social and support conversations, prevent cancellations, and drive subscription retention through confident, empathetic public-facing engagement.

Second Nature is hiring a Program Manager, CX Automations to lead AI- and automation-driven initiatives across Customer Success and Support and scale operational excellence globally.

Experienced enablement and change management consultant needed to lead Genesys Cloud CX adoption, deliver training programs, and drive operational readiness across internal and client contact center teams.

Provide thoughtful, technical customer support and advocacy for Rocky Talkie users across CRM channels while helping improve processes and product experience.