Nps Jobs

Lead the design and scaling of Rapsodo’s post-sale customer experience across hardware and software products in North America, building infrastructure, AI-driven operations, and cross-functional feedback loops to improve onboarding, support, and activation.

Lead a high-volume retail team for a fast-growing telecommunications partner, driving sales, customer satisfaction, and team development.

Experian Health is hiring a remote East Coast Client Relationship Manager to manage provider client relationships, drive retention and expansion, and ensure strong product adoption and ROI.

Senior healthcare leader needed to lead customer success for Innovaccer's government and public sector accounts, ensuring delivery, retention, and strategic program impact across Medicaid, Medicare and CMS-aligned initiatives.

Digital Marketing Specialist supporting GoFi’s dealer communications and digital marketing programs, focused on email campaigns, creative asset design, and campaign measurement.

EnableComp is hiring a Vice President, Client Success (West) to lead client relationships and a team of directors, drive retention and NPS, and expand revenue through consultative cross-sell in a remote role based from Franklin, TN.

PointClickCare seeks a Provider System Customer Success Manager to serve as a strategic, consultative partner to hospitals and health systems to drive adoption, retention, and growth of its health-tech platform.

ShipBob is hiring a Merchant Success Manager to build strategic merchant relationships, drive product adoption, and deliver measurable retention and growth outcomes.

Clayton seeks an experienced Brand Experience Manager to coach sales teams, optimize product and inventory strategies, and deliver world-class customer experiences across retail and homeowner channels.

Customer Care Supervisor for Culligan Quench responsible for leading a small contact-center team to deliver excellent subscription account management, improve NPS/CSAT, and reduce escalations.

An experienced, analytical leader is needed to build and scale customer lifecycle, advocacy, and community programs that increase retention, expansion, and long-term customer value at a high-growth B2B SaaS company.

Turnitin is hiring a results-oriented Customer Success Manager to manage K‑12 accounts on the East Coast, increase adoption, secure renewals, and grow strategic relationships in a remote-first environment.

Confiant is hiring a hands-on Head of Customer Success to own onboarding, technical escalations, and strategic account health for its ad-security platform.

New Era Technology is hiring a strategic VP of Resolution Services to lead midmarket customer service and resolution center operations, drive KPI-led performance, and modernize service delivery in a fully remote role.

Provide strategic, remote client success leadership to SaaS customers—driving onboarding, adoption, KPI monitoring, and retention through strong relationship and operational management.

Act as a strategic Client Success Manager for a SaaS services partner, driving onboarding, adoption, and retention through proactive relationship and case management.

As a Digital Customer Success Manager at Nearmap, you will drive adoption, retention, and expansion for a scaled digital customer base by combining data-driven insights, automation, and human-touch programs.

Lead and scale a regional Customer Success team focused on inside and small accounts to drive adoption, retention, and expansion across Amplify’s K–12 product portfolio.

Lead a regional Customer Success team at Amplify to drive product adoption, reduce churn, and expand impact across K–12 districts through strategic leadership and data-driven account management.

Lead Client Success initiatives for a technology services partner by managing client KPIs, onboarding, escalations, and cross-team deliverables in a remote capacity.

Customer-Centric

Mission Driven

Social Impact Driven

Rapid Growth

Passion for Exploration

Dare to be Different

Diversity of Opinions

Reward & Recognition

Experienced customer-success leader wanted to scale and lead Front’s global renewals and CS organization, driving world-class retention and expansion across a ~$100M book of business.

Inclusive & Diverse

Growth & Learning

Mission Driven

Diversity of Opinions

Included Health is hiring a Senior Client Success Manager to lead day-to-day account management and growth for a large, complex client while ensuring retention, upsell, and measurable outcomes.

CareMessage is hiring a Director of Customer Experience to scale a high-impact, data-driven CX function that improves adoption and program health for safety-net healthcare partners using digital and AI-augmented workflows.

Rentokil seeks a Technical Service Manager to lead pest management strategy, perform site assessments, coach operations leaders, and drive data-informed improvements across the St. Paul territory.

Experienced Client Success Manager sought to lead client relationships, drive adoption and retention, and deliver measurable value for SaaS clients in a fully remote role.

Lead the Customer Success Operations function to design scalable processes, tooling, and metrics that enable CS teams to deliver consistent outcomes across enterprise and mid-market segments.

Nexus Cognitive seeks a Senior Customer Success Manager to drive enterprise adoption, retention, and expansion of its data and AI platform through strategic partnership and measurable value realization.

Experienced client success professional needed to manage remote client relationships, drive CSAT/NPS improvements, and coordinate cross-functional delivery to maximize client value.

Client Success Manager sought to oversee client KPIs, lead onboarding and adoption, and strengthen long-term relationships for a technology/SaaS services organization.

Experienced Client Success Manager needed to drive client satisfaction and retention for a SaaS services partner by managing onboarding, escalations, and performance metrics.

Experienced Customer Success leader needed to manage strategic healthcare accounts remotely, driving adoption, renewals, and expansion for enterprise software solutions.

Gojob is hiring an On-Site Operations Staffing Manager in Groveport, OH to lead client partnerships, manage temporary staff operations, and drive staffing KPIs and employee satisfaction.

Senior Customer Success Manager needed to lead strategic healthcare accounts, maximize adoption of enterprise solutions, and drive renewals and expansion in a fully remote role.

Lead strategic healthcare accounts as a Senior Customer Success Manager, driving adoption, renewals, and expansion of enterprise solutions while delivering executive-level customer experiences.

Gojob is hiring an On-Site Operations Staffing Manager in Louisville to lead client partnerships and manage day-to-day workforce operations, onboarding, and performance for temporary staff.

Experienced Customer Success Manager wanted to lead strategic healthcare accounts remotely, driving adoption, satisfaction, and growth for enterprise software customers (Epic experience preferred).

Lead Philly311’s CRM, telephony, and analytics operations to improve constituent service delivery across City agencies through technology, data, and process improvement.

Lead a high-performing team at Blufox's Xfinity retail store in Fulshear to drive sales, coach representatives, and ensure excellent customer experience and operational execution.

Senior pharmacy benefits leader needed to oversee Employer Middle Market strategy, client outcomes, PBM/vendor relationships, and a team of clinicians and consultants for a fast-growing national firm.

Experienced customer success leader needed to drive adoption, satisfaction, and expansion for strategic healthcare accounts in a remote senior client management role.

An experienced Customer Success leader is needed to partner with strategic healthcare clients, optimize solution adoption, and increase account lifetime value in a fully remote role.

Zipliens seeks an experienced Chief Customer Officer to design and lead a metrics-driven client success organization that ensures predictable retention, expansion, and product adoption across its nationwide law-firm customer base.

Senior Customer Success Manager needed to lead strategic healthcare accounts remotely, driving adoption, retention, and executive-level engagement across complex enterprise solutions.

bet365 is hiring a Market Researcher to deliver customer and market insights for the North American business through quantitative and qualitative research, tracking studies, and strong data storytelling.

Rithum is hiring a Senior Client Success Manager to lead strategic accounts, drive renewals and expansion, and ensure enterprise e-commerce customers realize measurable value from the platform.

Decision Foundry is hiring a Customer Success Manager to drive Salesforce adoption, retention, and expansion across mid-market and SMB clients while delivering best-practice solutions and measurable outcomes.

Lead a regional Customer Success organization to maximize adoption, retention, and expansion for enterprise clients while building and coaching a high-performing team.

Seasoned client-success leader sought to define strategy, scale teams, and drive retention and growth across Nextech’s healthcare technology customer base.

Finalsite is looking for a strategic Client Success Manager to manage K-12 school accounts, drive adoption and retention, and serve as the internal client advocate.

Barti, an AI-driven Series A startup transforming eye care, seeks an Account Manager to drive renewals, upsells, and customer advocacy across its U.S. remote customer base.