Service Quality Jobs

Senior Backend Quality Engineer/Automation to lead API/service automation, CI/CD quality gates, and test strategy for PNC's Lending Payments platform.

Eurofins is seeking a detail-focused Login Specialist in Houston to handle sample intake, data entry, customer interactions, and administrative support for a busy environmental testing laboratory.

Technical Service Engineer supporting North American customers on product quality, claims resolution, testing and product development for a steel/materials-focused organization.

Lead and supervise the Bureau of Food Safety and Community Sanitation's customer service team to ensure high-quality public service delivery, accurate regulatory records, and timely resolution of customer issues.

Serenity Healthcare is hiring an experienced Customer Service Supervisor in Sandy Springs to lead a high-performing call center team focused on quality, schedule adherence, and escalation management.

Early-career technical professionals are invited to join Alertus’ Tech Forge rotational program to gain hands-on experience across software, hardware, QA, field implementations, and product teams with mentorship and a path to full-time placement.

CMI seeks a Warranty/Repair Specialist to manage warranty claims, support technical root-cause analysis, and coordinate repairs and corrective actions in a manufacturing environment.

RRD is hiring an Office Services Workflow Coordinator to oversee reprographics, mail and front-of-house operations at a New York corporate site, ensuring efficient workflow and high client satisfaction.

Williams Lea by RRD seeks a detail-oriented Document Production Associate to perform overnight word processing, proofreading, and document production tasks for clients in legal and financial sectors.

Renuity is hiring a Branch Manager in Eugene to oversee branch operations, lead field teams, and ensure high-quality, safe installations for homeowners.

Support client projects end-to-end as a Print Production Representative, coordinating production, resolving issues, and ensuring timely, accurate delivery of printed materials for RRD's Grove City facility.

Williams Lea by RRD seeks a detail-oriented Administrative Associate in Wheeling to provide client-facing administrative support, scheduling, data entry, and quality-controlled document handling.

Northwestern Medicine is hiring a Client Services Coordinator to manage laboratory outreach operations, lead staff training, and ensure timely, quality client service.

USA Clinics Group seeks a bilingual Call Center Quality Assurance Specialist to evaluate interactions, coach agents, and uphold high patient-service and compliance standards across inbound and outbound channels.

Defense Holdings, Inc. seeks a hybrid-based Customer Service Team Lead & Administrative Assistant to manage and coach a customer service team while handling administrative duties to maintain high service standards.

Lead and coach a remote customer service team at Minted to drive quality, productivity, and customer satisfaction while supporting team development and operational goals.

Lead a busy environmental laboratory service center in Sacramento as the Service Center Supervisor, overseeing technicians, sample handling, microbiology and wet chemistry testing, and client communications.

Cornerstone Building Brands is hiring a hybrid Claims Representative in Rocky Mount, VA to validate, manage, and resolve warranty claims while partnering with internal teams and external vendors to uphold product standards and customer satisfaction.

Westgate Resorts is hiring a detail-focused Correspondence Team Member to research and respond to written consumer complaints and inquiries while ensuring compliant, high-quality customer communications.

Oregon Health Authority seeks a Marketplace Enrollment and Appeals Specialist (PA2) to provide subject-matter expertise on Medicaid and Marketplace eligibility, enrollment, appeals, and Consumer Assistance Center operations in a hybrid, limited-duration role.

Lead and mentor a Service Quality team to define, execute, and improve testing frameworks and practices that ensure the reliability of Mark43’s RMS and CAD products.

Mark43 is hiring an RMS Service Quality Engineer to monitor, troubleshoot, and improve the reliability and performance of RMS services used by public safety agencies.

Join Zippy as a bilingual (English/Spanish) Closing Operations Specialist to lead digital closing ceremonies, deliver excellent borrower experiences, and facilitate remote online notarizations.

MasterBrand is hiring a hybrid Customer Solutions Specialist to bridge plant and customer service operations for the Ultracraft brand, resolving complex product and quality inquiries while supporting dealer and homeowner needs.

Intuitive Surgical seeks a Senior Service Business Analyst (MRO) to define and deliver SAP S/4HANA-enabled service supply chain solutions that improve repair, inventory, planning, and quality visibility.

Red Bull North America is hiring a Quality Assurance Coordinator to own consumer complaint intake, investigation, reporting, and follow-up while supporting supply-chain and warehouse quality efforts.

Signode is hiring an onsite Customer Service Representative in Gary, IN to manage order entry, customer communications, and cross-functional coordination to ensure timely deliveries and excellent customer service.

Northwestern Medicine is hiring a Client Services Coordinator to manage outreach lab operations, handle escalations, and ensure quality and customer satisfaction across client accounts.

Xometry is hiring a proactive Case Manager to oversee supplier and customer cases, solve manufacturing and quality challenges, and ensure timely delivery of custom parts.