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Regional Account Manager - West

Koalafi provides flexible lease-to-own financing to non-prime consumers and partners with retailers nationwide to increase sales and customer loyalty. We are seeking a results-oriented Regional Account Manager for the West (Phoenix or Las Vegas area) to manage merchant relationships, drive funding volume growth, lead onboarding and training, and identify in-store expansion opportunities.

Skills

  • 3+ years account management or similar experience
  • Strong verbal and written communication
  • Ability to analyze metrics and translate into action
  • Customer-facing relationship management
  • Territory and time management
  • Proficiency with CRM and basic reporting tools
  • Willingness to travel regularly and valid driver’s license

Responsibilities

  • Conduct regular field visits to merchant locations to build relationships and understand store-level needs
  • Serve as primary point of contact for assigned stores, delivering consistent, high-quality service
  • Resolve operational issues raised by merchant partners promptly and effectively
  • Monitor and report KPIs for each store and communicate performance updates to merchants and internal teams
  • Lead onboarding and deliver group and one-on-one training for new merchant partners
  • Identify in-store growth opportunities and share insights with merchant and internal stakeholders
  • Collaborate with the National Account Manager to develop and execute strategic territory plans

Education

  • Bachelor’s degree or equivalent experience preferred
  • Relevant professional experience in retail, sales, or account management accepted in lieu of degree

Benefits

  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days plus 11 paid holidays
  • 401(k) with company match
  • Student loan & tuition reimbursement
  • Commuter assistance
  • Parental leave (maternal + paternal)
  • Inclusion and associate engagement programs
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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To be the greatest point-of-sale finance firm in the eyes of our employees, dealers, customers and shareholders. We are doing this by: - Bringing a unique combination of sales acumen and technological savvy to the retail financing market - Applyin...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$120,000/yr - $150,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 25, 2026
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