ICS Relationship Manager I - job 1 of 3
Overview:
Provides relationship management oversight of assigned institutional client accounts. Working in a team environment, provides account specific administration support and client service tasks to support the business, concentrating on quality and accuracy of daily work and superior relationship management, while minimizing risk.
Primary Responsibilities:
- Submit activity for processing in a timely and accurate manner and based on client directives.
- Respond to and/or annotate compliance reports as directed by more experienced Relationship Managers.
- Submit annual account reviews for assigned accounts in a timely manner or as directed.
- Serve as primary/secondary contact for assigned/coverage team accounts as well as retirement plan participants and pensioners. Resolve basic matters and inquiries, adhering to established Division, client and alliance service standards.
- Maintain client communications on regulatory, legal, accounting and trust matters.
- Complete client billing and resolve aged receivables for client accounts; work with more experienced Relationship Managers as needed.
- Remain current on industry trends and regulatory items.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Education and Experience Required:
Bachelor's degree and a minimum of 1 year relevant experience,
OR in lieu of a degree,
A combined minimum of 5 years’ higher education and/or work experience, including a minimum of 1 year relevant experience
Strong level of proficiency in use of personal computers and pertinent word processing and spreadsheet software
Detail-oriented
Excellent customer service skills
Excellent verbal and written communication skills
Proven organizational skills
Proven problem-solving skills
Strong decision-making skills
Education and Experience Preferred:
Bachelor’s degree in Finance or Business
Minimum of 2 years’ relevant experience
Retirement or Trust administration experience
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $54,100.00 - $90,100.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location:
Buffalo, New York, United States of AmericaAverage salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
City Wide Facility Solutions seeks a proactive Facility Solutions Manager in Savannah to manage and grow B2B client accounts while ensuring service quality across assigned sites.
A social-first agency is hiring a Freelance Account Manager to own client relationships, production delivery, and event coordination across multi-channel campaigns.
Customer Success Architect role combining deep technical skills and strategic customer engagement to drive adoption, retention, and expansion for a US-based SaaS client.
Parabola is hiring an Enterprise Account Director to own account strategy, retention, and expansion for a book of strategic enterprise customers, driving measurable automation value and growth.
Regional Account Manager to expand ResMed market share in the San Diego region by managing distributor relationships, converting accounts, and meeting revenue targets.
Medical Guardian is seeking a client-focused Healthcare Business Relationship Specialist to manage and grow healthcare and senior living partnerships through proactive support, training, and issue resolution.
Clarify is hiring a Physician Liaison to combine data-driven insights and consultative relationship skills to influence provider behavior and advance value-based care partnerships.
Parcion Private Wealth is hiring a detail-focused Client Service Specialist to lead client onboarding, account administration, and day-to-day client support for our high-net-worth and family office clients.
Universal Energy Solutions is looking for a motivated Junior Account Manager in Monroeville, PA to manage client relationships and drive B2B sales of sustainable energy solutions.
KeyBank is hiring a Relationship Officer to manage commercial deposit accounts, resolve loan-servicing issues, and coordinate client service across internal partners in South Bend.
Remarcable is hiring a Customer Success Manager in Chicago to lead onboarding, drive product adoption, and grow contractor accounts for our construction-focused SaaS platform.
Senior strategic leader needed to manage enterprise B2B client portfolios, align C-suite stakeholders to multi-year growth strategies, and lead cross-functional teams to deliver measurable performance outcomes.
City Wide is hiring a field-based Facility Solutions Manager in the Norfolk/Hampton Roads area to oversee B2B client accounts, manage contractors and drive account retention and growth.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
