Digital Account Manager - job 1 of 10

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Local Digital Account Manager will work with the Digital and Linear Sales teams at NBCU Local; supporting Account Executives and other key players at our stations and Local Sales Offices to develop custom digital sales opportunities for advertisers, as well as coordinate the execution of the successful fulfillment of digital campaigns and all associated revenue.

Responsibilities:

• Aid sales force in the overall RFP and pricing and planning process, including analyzing available inventory with the goal of providing sellable digital media proposals to agencies and direct advertisers
• Create template media plans for both custom and off-the-shelf marketing ideas
• Use Wide Orbit Traffic and Operative One’s Finance module to book, bill, and invoice digital campaigns
• Work in Operative One to book and manage digital campaign products
• Manage live campaigns by monitoring pacing and delivery
• Develop strategic reallocation and optimizations for live campaigns
• Coordinate with AEs on development of renewal strategies based on client/program insights
• Work with the traffic/operations team to schedule, traffic and implement advertising programs
• Pull screenshots, provide campaign pacing and reporting updates to Sales Account Executives on all active campaigns
• Deliver superior customer service by making performance recommendations and optimizations
• Monitor first and/or third-party impression metrics to ensure full delivery
• Book and manage contracts in Operative One / Wide Orbit, our finance invoicing system
• Actualize billing each month and work with finance to adjust billing and provide clients with accurate invoicing

Qualifications

• Minimum 2-3 years of experience in digital sales support, preferably within operations org
• 4-year college degree or equivalent experience preferred
• Familiarity with Operative One, or similar Order Management System
• Familiarity with ad serving systems (FreeWheel, DFP)
• Familiarity in Excel
• Understanding of digital billing and invoicing
• Strong analytical and interpersonal skills with ability to work independently and collaboratively
• Post Sales operations expert
• Excellent verbal and written communication skills
• Excellent problem solving and decision-making skills
• Strong organizational skills and attention to detail
• Proactive and inventive
• Flexible and able to quickly adapt to change

Desired Characteristics

• Fluency in Excel, including building custom reports, managing/analyzing large sets of data, pivot tables, and x-lookups/v-lookups

Eligibility Requirements

• Interested candidates must submit a resume/CV online to be considered for the position
• Must have unrestricted work authorization to work in the United States

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000-75,000.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].