Sales Development Representative

Sales Development Representative

Full-Time | Remote

Hourly Rate: $25-27/hour (commensurate with experience)

Join a Team That’s Growing

The Sales Development Representative (SDR) supports referral growth by building relationships with healthcare providers, physician offices, and referral coordinators through proactive outreach via phone, fax, and email. This role partners closely with Business Development Managers (BDMs), Clinic Directors (CDs), and regional leadership to identify opportunities, strengthen referral-source relationships, and increase patient access to care.

What You’ll Do

• Identify and prioritize targets using multiple reports and data sources, with the ability to shift priorities quickly.
• Demonstrate exceptional attention to detail when documenting provider contact records, notes, and outreach across systems.
• Ability to manage a high volume of targeted healthcare providers and practices through consistent outbound outreach via phone, fax, and email.
• Build relationships with new and existing referral sources to uncover growth opportunities and strengthen engagement.
• Track referral trends and proactively respond to opportunities, declines, or inconsistencies.
• Partner with Business Development Managers and Clinic Directors to transition opportunities and coordinate follow-up.
• Drive measurable outcomes including referral increases, improved consistency, and qualified handoffs.

What You Bring

• Customer-service mindset with a relationship-first approach supporting clinics, providers, and patients.
• Strong research skills with the ability to reconcile conflicting data across CRM systems, reports, and online sources.
• Professional outbound communication skills via phone, email, and fax.
• Consultative mindset with the ability to ask targeted questions and uncover needs.
• Strong attention to detail and commitment to accurate documentation.
• Ability to manage workflow, follow outreach cadence, and prioritize effectively.
• Collaborative approach with strong internal partnership skills.
• Sound judgement and ability to escalate sensitive matters appropriately

Tools & Systems

• Salesforce CRM
• Yellowfin reporting and analytics
• Microsoft Teams
• Outlook / Email tools
• Phone and fax systems
• Online provider research tools including LinkedIn and practice websites

Qualifications

• Required
• Experience in outbound calling, sales development, customer service, healthcare outreach, or related fields
• Strong written and verbal communication skills
• High attention to detail
• Comfort using CRM systems (Salesforce preferred), spreadsheets, and reporting tools
• Ability to manage a repeatable, organized workflow
• Preferred
• Healthcare referrals or medical office experience
• Multi-location healthcare organization experience
• Salesforce experience
• Report-driven territory prioritization
• Experience partnering with field sales or clinic leadership teams

Benefits

• Rest, Reset & Recharge: 2 weeks PTO; Sick time in accordance with state and local requirements; plus 6 major holidays to unplug and focus on what matters most.
• Plan Ahead: Company-matched 401(k) to help you build what’s next, subject to eligibility requirements
• Care for Your Crew: MetLife Pet Insurance with flexible plans, eligible reimbursements, and telehealth support.
• Play More, Pay Less: Exclusive discounts through PlumBenefits and LifeMart on travel, entertainment, electronics, dining, and more.

Equal Opportunity Employer, including Disabled/Veterans.