Bilingual Inside Sales Specialist (English/Spanish)

Bilingual Inside Sales Specialist (English/Spanish) – Pipeline Ownership & Closing

Role Summary

You handle inbound leads, run discovery calls in English and Spanish, and move prospects toward decisions through consistent follow-up and objection handling. You own your pipeline end-to-end—no dropped conversations, no passive waiting.

This role operates in a high-volume, call-driven environment where momentum matters more than perfection.

Filtering signal: This is not for candidates who rely on scripts, avoid follow-ups, or wait for leads to convert themselves.

Core Responsibilities

Inbound Lead Handling & Discovery

• When a new lead comes in, initiate contact and schedule or conduct a discovery call without delay.
• Run calls in English or Spanish depending on the lead, asking structured questions to understand needs and intent.
• Identify whether the lead is qualified and determine the next step before ending the call.

Follow-Up Execution & Pipeline Movement

• After every call or interaction, log notes in CRM and set the next follow-up action immediately.
• Re-engage unresponsive leads through multiple touchpoints (calls, messages) until a clear outcome is reached.
• Move leads forward or close them out—no lead stays inactive without a defined status.

Objection Handling & Conversion

• When prospects hesitate, identify the real objection and address it directly during the conversation.
• Adjust messaging in real time instead of relying on fixed scripts.
• Push conversations toward decisions (book next call, commit, or disqualify).

CRM Accuracy & Pipeline Ownership

• Update CRM after every interaction with accurate notes, status, and next steps.
• Maintain a clean, organized pipeline that reflects real-time deal status.
• Track personal performance through pipeline movement and conversions.

Collaboration & Conversion Improvement

• Share patterns from calls (common objections, drop-off points) with the team.
• Adjust approach based on what is working in real conversations.

Requirements (Non-Negotiable)

• 2+ years experience in inside sales, sales, or lead generation.
• Fluent in English and Spanish (spoken and written); must be able to switch between both during calls.
• Comfortable handling live calls daily, including objection-heavy conversations.
• Proven ability to follow up consistently until a lead converts or is closed out.
• Able to manage your own pipeline without reminders or supervision.
• Comfortable working US-aligned hours in a remote setup.

Tools

• CRM systems (HubSpot, Salesforce, GoHighLevel or similar)
• Dialers / calling tools
• Google Workspace

What We Actually Care About

• You follow up more times than other salespeople—and close more because of it.
• You move conversations forward instead of “checking in.”
• You handle objections directly instead of avoiding tension.
• You keep your pipeline clean, updated, and actionable at all times.
• You can switch between English and Spanish naturally without losing control of the conversation.
• You take ownership of results, not just activity.

What This Role Is NOT

• Not a script-reading or order-taking position.
• Not for candidates who avoid phone calls or prefer chat/email-only work.
• Not for people who stop following up after 1–2 attempts.
• Not for those who need daily instruction to manage leads.
• Not for candidates uncomfortable pushing prospects toward decisions.

Position Details

• Full-time, remote
• US-aligned hours
• Async environment with performance tracking
• Individual pipeline ownership

Application Instructions

Submit:

• Resume
• Short video or call sample (English + Spanish)

AND complete this:

• You receive 3 inbound leads:
• One responds quickly but is vague
• One is interested but keeps delaying
• One has stopped replying

Write your exact follow-up approach for each (message or call outline), including what you say and why.

Requirements

-  2+ years experience in sales, inside sales, or lead generation

-  Fluent in English and Spanish

-  Strong verbal communication skills

-  Experience handling calls and objections

-  Comfortable working US hours

 Tools (Nice to Have)

-  CRM systems (HubSpot, Salesforce, GoHighLevel)

-  Dialers or calling tools

-  Google Workspace

 Position Details

-  Fully remote

-  Full time

-  Performance-driven role with growth potential

Benefits

• PTO
• HMO
• Fully Remote Work