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Operations Engineer (Starlink Growth)

SpaceX’s Starlink program is building the world’s largest broadband satellite constellation to deliver fast, reliable internet globally and fund Mars colonization. The Starlink Growth Business Operations team seeks an Operations Engineer to analyze end-user metrics, lead cross-functional initiatives, develop predictive models, and drive improvements to customer experience and retention.

Skills

  • Proficient in Python and SQL for data analysis and automation
  • Experience building predictive models and A/B testing frameworks
  • Strong analytical and quantitative abilities (data manipulation, modeling)
  • Experience with BI and dashboarding tools (Tableau, Looker, Power BI or similar)
  • Ability to collaborate cross-functionally and communicate findings to senior leaders
  • Bias toward action, automation, and urgent ownership

Responsibilities

  • Lead initiatives to improve Starlink customer experience and product performance through technical analysis, prioritization, and implementation
  • Identify engineering and product defects in the user experience and drive operational fixes
  • Use end-user metrics to uncover drivers of KPIs (e.g., customer lifetime value) and implement global improvements
  • Develop, operationalize, and action on predictive models to identify retention issues and opportunities
  • Design and execute A/B tests to validate engagement and retention changes
  • Collaborate with engineering, customer support, finance, legal, and supply chain to ensure data integrity and reporting accuracy
  • Provide leadership updates on performance, risks, and opportunities using quantitative and qualitative data
  • Document tools and dashboards, train stakeholders, and assist with troubleshooting

Education

  • Bachelor’s degree in engineering, mathematics, computer science, data science, physics, or other quantitative field
  • Preferred: quantitative dual degree in engineering and economics/business or equivalent professional experience

Benefits

  • Comprehensive health, dental, and vision coverage
  • Retirement savings plan (401k or equivalent)
  • Paid time off and holiday policies
  • Professional development and training opportunities
  • Potential equity/employee ownership participation
  • Travel and field-work opportunities
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$120000 / YEARLY (est.)
min
max
$90000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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SpaceX, founded by Elon Musk, is an aerospace manufacturer and space transport services company aiming to revolutionize space technology, with the ultimate goal of enabling human life on Mars.

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BADGES
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CULTURE VALUES
Mission Driven
Social Impact Driven
Passion for Exploration
Reward & Recognition
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$90,000/yr - $150,000/yr
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
April 8, 2026
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