Customer Retention Jobs
Browse 243 exciting jobs hiring in Customer Retention now. Check out companies hiring such as Hinge Health, Front, Cherry Technologies, Inc. in Irvine, Worcester, Fayetteville.
Hinge Health is hiring a Client Success Manager to partner with employer clients, drive enrollment and adoption, and demonstrate measurable ROI through data-informed program management.
Front is hiring a Senior Customer Success Manager to drive retention and long-term value for a book of B2B customers by owning renewals, adoption, and strategic account outcomes.
Customer Success Manager for a fast-growing FinTech, responsible for driving partner practice retention and transaction growth through data-driven engagement, onboarding, and enablement.
Equal Parts seeks a Head of Customer Experience in Austin, TX to build the lifecycle, systems, and teams that own onboarding, servicing, and renewals across its acquisition-driven insurance platform.
Customer Success Manager at JOOR supporting West Coast clients during PST hours to drive adoption, retention, and account expansion.
Lead and scale an SMB Customer Success team at Medely to improve retention, drive expansion, and translate company goals into data-driven, operational plans for a rapidly growing healthcare staffing marketplace.
Strategic Customer Success Manager at Front responsible for driving renewals, adoption, and long-term value for a portfolio of B2B customers in a hybrid San Francisco-based role.
Customer Success Manager responsible for guiding a portfolio of commercial and enterprise customers through onboarding, adoption, and ongoing engagement to drive retention and expansion with a modern benefits platform.
Senior healthcare leader needed to lead customer success for Innovaccer's government and public sector accounts, ensuring delivery, retention, and strategic program impact across Medicaid, Medicare and CMS-aligned initiatives.
Ivo is hiring a Customer Marketing Manager to lead enterprise expansion, adoption, and advocacy programs from our San Francisco office to drive renewals, expansion, and customer-led growth.
Provide outstanding resident service and manage lease renewals and retention efforts for residents at Brizo Apartment Homes under AIR Communities.
Lead the architecture and commercial strategy for VIP services at Keywords Studios, designing revenue-focused player journeys and enterprise-grade account management programs.
SK Stones USA is hiring a Customer Success Manager to build strong client relationships and ensure successful use and delivery of our natural stone products across Palm Beach and Broward County.
Customer Success Manager needed to own the post-sale lifecycle for mid-market accounts, driving retention, expansion, and customer advocacy for a fast-moving SaaS platform.
Lead global digital customer success programs that scale engagement and retention by owning roadmaps, coordinating cross-functional delivery, and designing data-driven customer journeys.
Act as the primary liaison across assigned accounts to nurture contractor and client relationships, ensure successful placements, and support service delivery in K–12 special education and clinical support programs.
Lead the commercial success of Glimpse's CPG customer base by driving NRR/GRR, building executive relationships, and creating scalable account management processes in a fast-paced NYC startup.
Lead the commercial side for a durable chamber-management SaaS: manage customer relationships, run onboarding and training, execute renewals and pricing, and drive new ARR using AI to scale.
Hinge Health is hiring a strategic Client Executive to manage large enterprise accounts, drive 100%+ net revenue retention, and act as a trusted advisor to C-suite stakeholders across complex healthcare and SaaS environments.
Lead the customer success efforts for enterprise restaurant brands at Checkmate, owning onboarding, ongoing engagement, issue resolution, and growth for assigned clients in a fully remote role.
Phonely seeks a hands-on Customer Success Representative to manage onboarding and support for SMB and mid-market accounts as we scale our conversational voice AI platform.
Spate is hiring a Junior Customer Success Manager to manage beauty and wellness accounts, driving product adoption, retention, and upsell through consultative onboarding and trend-driven insights.
Chainguard is hiring a Senior Manager of Customer Success Management to lead and scale CSM teams for Commercial and Digital customers in a remote-first, security-focused SaaS company.
Renesas seeks a data-driven Digital Customer Success Manager in Los Angeles to design and scale digital playbooks, improve activation and retention, and drive expansion through analytics-driven self-serve experiences.
Republic Services seeks an organized, customer-focused Associate Account Manager to retain and expand relationships with commercial and industrial customers through proactive outreach and Salesforce-driven account management.
Clean Earth seeks a Customer Experience Account Manager to own territory accounts, deliver exceptional service, and grow customer relationships through data-driven engagement and collaboration with sales and operations.
Lead lifecycle strategy and cross-functional initiatives to increase engagement, reduce churn, and drive long-term value for one of Asurion’s largest partner programs.
Lead Turo’s global CRM lifecycle strategy to drive activation, retention, reactivation and long-term customer engagement across email, push, SMS and in-app channels.
Lead lifecycle strategy for Yahoo Advertising to design and scale multi-channel retention and growth programs that deliver cohesive, measurable customer experiences.
Greystar is hiring an experienced Community Manager to lead operations, financial performance, and resident services at The Duncan in Madison, WI.
Palona seeks a strategic Customer Success Manager to drive retention, expansion, and measurable ROI across enterprise multi-unit restaurant and hospitality accounts using its Conversational AI platform.
Manage and grow engagement for a private entrepreneur community through proactive Slack interaction, relationship-building, event coordination, and data-driven retention efforts while working remotely on U.S. hours.
ChemTreat is hiring a Corporate Account Manager focused on retaining and expanding strategic water-treatment accounts in the power sector through value-based selling and cross-functional collaboration.
Horizon Point seeks a customer-focused Customer Service Officer in Orlando to handle inquiries, resolve issues, and support client retention efforts.
HighLevel is seeking a proactive Customer Success Manager II to own onboarding, adoption, and retention for high-ticket customers in a remote-first SaaS environment.
Experienced SaaS Customer Success professional needed to manage federal enterprise accounts in Austin, driving adoption, renewals, upsells and advocacy for Invicti's security platform.
Esper seeks an experienced Customer Success Manager in Austin to manage a portfolio of government and public-sector customers, driving adoption, renewals, and expansion through consultative advisory and data-driven success planning.
Packback is hiring a Senior Customer Success Manager to oversee enterprise instructor portfolios, drive adoption and retention, and deliver trainings that expand use of its AI-driven learning platform.
Experienced Customer Success Manager needed to manage and grow utility-focused accounts for Amperon’s energy forecasting SaaS, driving retention, expansion, and customer value.
A healthcare tech partner seeks a Senior Customer Success Manager (remote) to lead client adoption, clinical training, and strategic customer outcomes while traveling to client sites.
Customer Care Supervisor for Culligan Quench responsible for leading a small contact-center team to deliver excellent subscription account management, improve NPS/CSAT, and reduce escalations.
SQUIRE is looking for a Spanish-fluent Customer Experience Specialist to drive retention and product adoption through consultative, high-judgement customer interactions.
Senior Customer Success Manager needed to support healthcare clients remotely by driving adoption, delivering clinical training, and acting as a trusted advisor to ensure successful technology implementation.
Lead Ramp’s Community program to scale engagement, advocacy, and measurable retention outcomes across regional chapters and vertical groups.
Telestream is seeking a senior commercial leader to own retention and expansion of its global installed base, driving renewals, expansion, and post-sale strategy with direct revenue accountability.
Lead the build-out of Doxel’s Customer Success operating system by integrating Planhat, Snowflake, Salesforce, and BI tools to scale proactive, data-driven customer engagement and expansion.
Senior Director to lead enterprise Customer Success and Solutions, driving AI-enabled adoption and measurable ROI across Global 2000 clients.
PAR Technology is hiring a Senior Digital Loyalty Strategist to design and optimize loyalty and CRM programs for restaurant brands, advising clients and internal teams to boost participation and revenue.
Serve as the technical advisor and client advocate for enterprise customers, managing implementations, integrations, and adoption to maximize long-term retention and value.
Lead client relationships as a Senior Customer Success Manager (remote, Michigan-based) to drive clinical adoption, training, and measurable outcomes across healthcare accounts.
How much do customer retention jobs pay?
Below 50k*
4
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50k-100k*
33
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Over 100k*
48
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Top companies hiring for customer retention jobs
Best cities to find customer retention jobs
- Remote 9
- Chicago 3
- Washington 3
