The Opportunity
We operate a membership services platform serving hundreds of chambers of commerce across the United States. Our platform is an all-in-one system for managing members, running events, building websites, processing billing, and engaging local business communities. It is the system of record for the chambers that use it, and our customers stay for years.
We recently joined a portfolio of vertical market software businesses alongside a complementary association management platform. Together, the combined business serves hundreds of organizations and is backed by permanent capital with a long-term ownership horizon.
We need someone who can own the customer relationship end to end. This is not a pure sales role. It is account management, customer success, onboarding, training, and new business development rolled into one. You will be the face of the platform to our entire customer base and the person responsible for protecting and growing recurring revenue.
If you have ever wanted to run the commercial side of a business with real customers, real revenue, and real autonomy, this is it.
What You'll Do
Own the Customer Relationship
Onboard and Train New Customers
Drive Revenue Growth
Use AI as Your Force Multiplier
What Success Looks Like
What We're Looking For
Must-Haves
Nice-to-Haves
About the Business
Our chamber management platform has served US chambers of commerce for nearly two decades. We are part of a growing portfolio of membership and association management software businesses backed by permanent capital. The portfolio serves hundreds of membership-based organizations with strong recurring revenue and high gross margins.
We are backed by a permanent-capital acquirer of vertical market software businesses. Our parent does not flip companies. They hold forever. That means you are building something durable, not optimizing for a 3-year exit.
The chamber of commerce market is thousands of organizations nationwide. We serve a meaningful but small share today, which means there is significant room to grow. The market is conservative and relationship-driven, which means growth comes from trust, referrals, and showing up consistently. That is the job.
Compensation
Competitive base salary plus commission tied to new logo acquisition and professional services revenue. Remote-friendly with travel for key customer meetings, chamber conferences, and industry events.
If you want to own the commercial trajectory of a real business with real customers, and you believe that the best account management is just being genuinely helpful to people who need it, we want to hear from you.
#PortfolioLighthouse
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