Staff Product Designer

About Us

Phare Health is now part of R1 and its AI innovation engine, R37 Lab, bringing Phare’s frontier clinical reasoning technology together with one of the largest healthcare platforms in the U.S.

At R37 and Phare, we are building the first AI-native Healthcare Revenue Operating System: a connected platform that reasons over full medical records, payer logic, and financial workflows to automate medical coding, billing, and follow-up.

Backed by real customers, real data, and real distribution, we operate on a national scale. Our agentic AI systems already power production workflows across 95 of the top 100 U.S. health systems, processing hundreds of millions of patient encounters each year, including:

• 180M+ Claims

• 550M+ Patient encounters

• 1.2B+ Workflow actions and outcomes each year

This is startup-level ownership with enterprise-level impact. If you want to build AI that ships, scales, and measurably improves how healthcare works, this is the place to do it.

We are hiring across several seniority levels ranging from Mid-level up to Staff. At a minimum, we would expect 5 years of product management experience with 2 years of healthcare experience.

The Role

The Staff Product Designer designs intuitive, accessible, and scalable product experiences that consistently reflect the R1 brand within the Phare Flow application (part of the Phare Operating System). This role partners closely with Product & Engineering, Marketing, and directly with users to identify strengths and opportunities across our products, translating research and insights into design improvements that elevate usability, accessibility, consistency, and business impact across the product suite.

As a valued member of a collaborative, motivated, and innovative team, the staff product designer works closely with various teams across platforms and business units in the end-to-end product process. This role will require leveraging design, facilitation, presentation, and interpersonal skills while actively contributing to high-level strategic decisions alongside executive partners.

Essential Responsibilities

• Partner closely with Product Managers, Engineers, Process Engineers, and Product Design peers to create efficient workflows, intuitive interface solutions, and research-driven outcomes

• Review existing products and develop a collaborative approach to make meaningful design changes.

• Develop and evolve frameworks and principles that standardize user experience and interface design, enabling consistency and quality across teams and products

• Advocate for and assert design concepts with confidence, promoting a clear and persuasive design perspective in company-wide discussions

• Collaborate with Marketing to ensure product experiences reflect the R1 brand; where needed, define and recommend brand guidelines specific to user interfaces

• Engage directly with users through observation and shadowing to identify accessibility, usability, and experience improvement opportunities

• Articulate product design strategy in a way that builds alignment, inspires leadership, and drives informed decision-making

• Facilitate and lead workshops that foster design thinking across cross-functional teams and create shared understanding

• Spearhead large, complex initiatives that influence product strategy and deliver meaningful, high-impact experiences

• Demonstrate strong business acumen to influence, negotiate, and communicate effectively at all organizational levels

• Drive multi-quarter design roadmaps aligned to key company investments and strategic priorities

• Mentor and share knowledge with peers, supporting growth in both technical craft and professional development

Benefits

• Top-of-market compensation (salary + bonus)

• Flexible PTO

• Comprehensive health benefits

• 401(k) matching

Interview Logistics Notice

As part of our hiring process, selected candidates will participate in an in-person interview. Candidates located near one of our talent hubs—San Francisco, New York, Austin, or Chicago—will be scheduled to meet with team members in those locations. For candidates residing outside these areas, we will arrange travel to a hub for the interview. Travel accommodation will be provided as needed. We are committed to providing equal employment opportunities and ensuring a fair and inclusive experience for all applicants.

For this US-based position, the base pay range is $140,000.00-$300,000 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups, and explore new paths for your career.

Our associates are given the chance to contribute, think boldly, and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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