Renown is a full-stack developer platform powering everything from DeFi and payments to gaming and enterprise. Our flagship product, AppKit, is the all-in-one SDK for building seamless onchain experiences: connecting apps to wallets, enabling email and social logins, smart accounts, swaps, onramps, and one-click checkout across major frameworks and chains. With 75,000+ apps, 700+ wallets, and hundreds of millions of users on the network,
Backed by $38M from investors like Union Square Ventures, Shopify, Coinbase Ventures, Circle Ventures, and Uniswap Labs, we’re a global, remote-first team that values openness, simplicity, innovation, and ownership.
Why Now
We're at a defining moment. Reown has grown into a comprehensive developer platform — and the pace of that evolution is accelerating. AppKit is now the default choice for teams building onchain finance apps, with adoption spanning DeFi protocols, payments platforms, consumer apps, and enterprise integrations across EVM, Solana, and Bitcoin. Alongside AppKit, we're scaling WalletConnect Pay: an end-to-end crypto and stablecoin payment method already embedded in Stripe, Coinbase Commerce, Shopify, and others, with a landmark partnership with Ingenico bringing stablecoin payments to 40M+ terminals across 120+ countries.
As our developer base grows and our product suite expands, customer support becomes a critical function - not a cost centre, but a growth lever. This hire sits at the frontier of that transition.
We’re looking for a Customer Support Specialist to join our growing team and play a key role in shaping the support function for two new and rapidly evolving products: Reown AppKit and WalletConnect Pay.
Reporting to the Head of Operations, you’ll be an early dedicated hire in support, with the opportunity to help define processes, influence the product through customer insight, and build strong relationships with our earliest customers.
Your primary focus will be becoming an expert in supporting customers using the Reown AppKit SDK on Pro and Enterprise subscriptions, while gradually expanding your expertise to support WalletConnect Pay customers as the product launches and scales. Success in this role will come from responsiveness, clear communication, strong technical curiosity, and a proactive approach to building systems that help the support function scale.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Rezilient is hiring a Technical Support Specialist to own first-line technical triage, resolve common user issues, and route complex problems across product, engineering, and clinical teams to improve patient and internal user experience.
Lead a technical support team at Promenade, owning escalations, operational KPIs, and hands-on technical troubleshooting across POS, ecommerce, hardware, and integrations.
Provide expert technical support for Tines’ automation platform, resolving API and integration issues and helping customers implement secure, scalable workflows while contributing product feedback.
Notion is hiring an Enterprise Technical Support Specialist in NYC to deliver high-touch technical support, reproduce and drive resolution of complex issues, and help scale enterprise support processes.
LiveData is hiring a Customer Success Technical Manager to diagnose and resolve technical issues, own customer-facing documentation, and support hospital deployments in a remote, Eastern-time-focused role.
Customer-focused Creator Experience Specialist needed to support and engage creators across TikTok Shop and social platforms, delivering fast support, coaching, and community growth on a PST schedule.
Lead and scale Tines' East Technical Support Engineering team to deliver world-class support for enterprise and public-sector customers while driving process improvements and cross-functional collaboration.
As a Technical Customer Success Manager - Integrations at Agiloft, you will validate integration architectures, remediate high-risk implementations, and scale repeatable integration success patterns to improve adoption and retention.
Provide empathetic, accurate patient billing support and revenue-cycle assistance for One Medical members, resolving insurance and payment issues via phone and digital systems.
Provide bilingual (Spanish/English) in-person and phone assistance to Oregonians applying for public benefits while supporting office operations and applying eligibility rules with compassion and accuracy.
Be the technical trusted advisor for Clay’s highest-value enterprise accounts, resolving complex issues, designing integrations, and shaping how we scale enterprise support.
DCWP's Licensing Division is hiring a Customer Service Representative to review and process license applications, deliver high-volume customer support, and assist applicants in navigating agency and interagency requirements.
Lead the design and scaling of Rapsodo’s post-sale customer experience across hardware and software products in North America, building infrastructure, AI-driven operations, and cross-functional feedback loops to improve onboarding, support, and activation.