Intercom Jobs

PracticeTek is hiring a Customer Support Manager to lead support operations, optimize workflows, and elevate customer satisfaction for a rapidly scaling healthcare-tech platform.

Instrumentl is hiring a remote Customer Success Manager to onboard, engage, and grow nonprofit customers across the US (PT–ET), ensuring adoption, renewals, and expansion on their grant-management platform.

Mission Driven

Inclusive & Diverse

Growth & Learning

Transparent & Candid

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching

Flex-Friendly

Equity

Vetcove seeks a Remote Chat Support Associate to provide timely, empathetic support to veterinary customers across chat, email, and phone while helping surface product improvements.

Lead and scale Wealth.com's client support function by building infrastructure, analytics, and AI-assisted workflows to drive proactive, efficient client success.

Experienced product executive needed to lead global product strategy and roadmap execution for Critical Communications Systems across RTS, Telex Radio Dispatch and Telex Aviation at Keenfinity.

Experienced systems engineer needed to design and sustain Mission Voice and communication systems at Kennedy Space Center for a mission-focused engineering services firm.

Support high-net-worth clients on StartEngine’s Private Experience team by delivering white-glove investor service for private and secondary market opportunities.

Runna — recently acquired by Strava — is hiring a Technical Customer Support Associate to troubleshoot app issues, escalate complex cases, and deliver outstanding support to runners.

Lead Leland's B2B partner success as the founding Account Manager, owning onboarding, engagement, renewals, and expansion across enterprise, SMB, and university accounts.

Inclusive & Diverse

Empathetic

Mission Driven

Customer-Centric

Growth & Learning

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time-Off

Mental Health Resources

Learning & Development

Brightwheel is hiring a Customer Support Specialist to help educators and families solve product issues via chat, email, and phone while maintaining high standards for responsiveness and quality in a remote, high-volume support environment.

Lead remote BPO operations for an EdTech startup, driving vendor performance, SLA compliance, and implementation of AI-assisted support tools.

Rebar is hiring a Client Success Associate with HVAC/engineering experience to lead onboarding and SMB support in its NYC Flatiron office, helping scale a rapidly growing AI-native HVAC platform.

Inclusive & Diverse

Growth & Learning

Customer-Centric

Collaboration over Competition

Medical Insurance

Maternity Leave

Flex-Friendly

401K Matching

Lead lifecycle strategy and execution at Vanta—building data-driven email, in-product, and automation programs that increase activation, retention, and expansion for a fast-growing security SaaS.

Paddle is hiring a Customer Support Specialist to deliver empathetic, accurate first-line support for SaaS customers while assisting with onboarding, payment operations, and continuous improvement initiatives.

Automatiq seeks a detail-oriented Payments & Billing Operations Analyst to manage invoicing, collections, payment reconciliations, and customer billing inquiries while driving operational improvements.

Granola is hiring a hands-on Customer Experience Engineer in San Francisco to own technical escalations, ship fixes with AI-assisted tooling, and build internal CX tooling to improve product reliability.

PushPress is hiring a hands-on Support Manager to build scalable support systems, lead a high-performing team, and raise customer experience standards across its SaaS platform for boutique fitness.

Lead and scale a remote customer support organization, building systems, automations, and AI-driven workflows to deliver fast, reliable service.

Automatiq is hiring a Customer Operations Analyst to own Intercom and related CX tooling, build operational dashboards and automations, and drive scalable workflows and risk monitoring for our marketplace.

Benepass is hiring a friendly, organized Customer Experience Associate to support users via phone, email, and chat while contributing to an improving, scalable support operation.

An NYC-based company is hiring a Customer Support Specialist to provide timely, professional support via phone, email, chat and social channels while helping improve overall customer experience.

Bland AI is hiring a hands-on Customer Engineer in San Francisco to troubleshoot production issues, support developers, and create tools and docs that improve the developer and customer experience.

Lead and scale Artisan’s inaugural customer support team to deliver exceptional, data-driven support experiences for a fast-growing AI company.

Perplexity AI is hiring a technically-minded User Operations Generalist to manage high-volume multi-channel support, troubleshoot product/LLM issues, and drive automations and process improvements.

Inclusive & Diverse

Transparent & Candid

Growth & Learning

Collaboration over Competition

Lead a small Technical Support team in Denver for Runna/Strava, delivering high-quality in-app troubleshooting and coaching while balancing hands-on queue work and team development.

Way is hiring a part-time remote Customer Support Specialist to own weekend and holiday Intercom chat and email support for its experiential SaaS platform.

Support and own enterprise billing and product workflows at a high-growth AI startup, delivering multi-channel user support and driving improvements across product, billing, and operations.

Reown is hiring a Customer Support Specialist to provide technical, developer-focused support for AppKit and WalletConnect Pay while helping build scalable support processes for a fast-growing web3 platform.