Technical Account Manager, Radar AI
Skills
- 5+ years managing client relationships in Client Success, Account Management, or equivalent roles
- Strong understanding of real-estate seller pipeline strategy
- Ability to interpret AI-driven engagement data and translate insights into actions
- Excellent client-facing communication and stakeholder management
- Operational discipline with CRM task and tracking experience
- Comfort supporting high-volume subscription portfolios and tracking adoption metrics
Responsibilities
- Serve as primary technical account manager for Radar AI subscribers, owning onboarding through activation and ongoing adoption
- Interpret AI-driven engagement outputs and advise clients on next-best-actions and pipeline strategy
- Track performance metrics across the Radar AI client base and identify optimization and expansion opportunities
- Translate product enhancements into client-facing enablement and collect structured client feedback for product prioritization
- Collaborate with growth and account teams to identify upsell and cross-sell opportunities tied to Radar AI usage
- Develop scalable onboarding frameworks, best-practice documentation, webinars, and launch trainings
Education
- Bachelor’s degree or equivalent experience preferred
- Relevant professional certifications or ongoing training in SaaS/customer success are a plus
Benefits
- Base salary $70,000–$75,000 plus up to 30% OTE bonus depending on experience
- Medical, dental, and vision benefits
- Paid holidays, vacation, and sick days
- 401(k)
- Paid monthly parking (if applicable)
- Professional development, team events, and supportive company culture
Average salary estimate
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