Lead Salesforce Engineer

About us:

Chief is a private network of the most powerful women executives in business. Our mission is to maximize the leadership impact of our members. Our network represents more than 10,000 companies including 77% of the Fortune 100, and nearly 40% of our members are in the C-Suite. Chief has been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies.

Membership to Chief provides access to a vetted community of senior women executives and valuable insights that shape their leadership. The experience is digital and in-person, allowing members to build connections, engage in compelling discussions, and access resources in ways that are most meaningful to them. Our offerings range from executive coaching and executive education to thoughtful in-person and virtual programming and events that guide leaders through the most pressing topics in business. We have members across the United States with clubhouse locations in NYC, LA, Chicago, San Francisco, and Washington, DC.

Founded in 2019, Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures.

Our network brings women in leadership together to share their ideas, insight, and influence, and the power of what we’re doing is felt by every member of our team. Our workplace is built on being real and respectful. We help grow careers, maintain our team’s wellbeing, and give everyone a seat at the table. We build teams where diverse voices, identities, perspectives, and experiences are represented and celebrated. Read more about working at Chief: https://chief.com/careers.

About the Role:

Chief is looking for a Lead Salesforce Engineer to architect the next generation of our GTM and Retention engine. We are moving beyond "system of record" to a system of intelligence, and we need a leader to own the technical direction of Salesforce as a centralized, AI-enhanced hub.

In this role, you won't just manage a developer; you will be a strategic architect who thrives in ambiguity, strong technical skills, desire to understand business processes and proactively identify how to leverage AI—both native Einstein/Agentforce and external stacks—to drive superior customer outcomes. You know Salesforce like the back of your hand and you enjoy thinking about the "big-picture" and business interaction and can translate complex data into seamless customer experiences. This role requires significant cross-functional collaboration and the ability to be flexible while managing multiple priorities. You will bridge the gap between technical possibility and business strategy, ensuring our stack is a competitive advantage for our Sales and Retention teams.

What you’ll do:

• Strategic Feature Decomposition: Collaborate closely with the stakeholders to translate "big picture" designs into actionable, iterative technical stories that move the needle toward our long-term ideal state.

• Modern DevOps Ownership: Implement and manage a sophisticated development lifecycle—from feature inception and refined user stories to production deployment—ensuring a seamless, automated, and documented process.

• Full-Stack Salesforce Engineering: Extend and enhance Sales Cloud, Service Cloud, and Revenue Cloud using a mastery of APEX, LWC, and Visualforce to build high-performance, custom functionality.

• Integration & Orchestration: Design and develop robust APIs and orchestration layers using REST, SOAP, and JSON to ensure Salesforce remains an open, extensible hub for external services and AI tools.

• Quality & Automated Testing: Take ownership of system health by designing and maintaining automated unit, integration, and functional testing frameworks to ensure the stability of our most critical business flows.

• Technical Governance: Lead the evolution of our codebase through thoughtful code reviews and proactive documentation, ensuring our stack remains modern, readable, and debt-free.

• Agile Leadership: Actively lead and participate in agile ceremonies, including retrospectives and story refinement, to foster a culture of continuous improvement and transparent communication.

• Unlock Data Insights: Develop robust data extraction and integration strategies to pull high-value insights out of Salesforce, leveraging that data to proactively enhance the end-to-end customer experience.

• Partner with the Business: Act as a strategic consultant to Sales, Marketing, and Customer Success leadership, translating high-level business goals into technical roadmaps that drive measurable revenue and retention outcomes. Serve as the primary technical partner to the RevOps Lead, translating their governance frameworks and ARR recognition requirements into scalable code, automated workflows, and robust data models."

• Navigate Ambiguity: Lead through evolving priorities and "greenfield" projects, taking ownership of the solution design even when technical or business requirements are not yet fully defined.

What you’ve done and enjoy doing:

• Modern Development Lifecycle: Proven experience managing a full-feature lifecycle using modern CI/CD tools, Git-based workflows, and automated deployment strategies.

• Integration Architecture: Deep expertise in bringing data into and out of Salesforce via web service technologies (REST, SOAP, JSON), with a focus on building scalable, service-oriented architectures.

• Culture of Testing: A strong background in building automated testing suites within the Salesforce ecosystem to prevent regressions and ensure high-quality releases.

• Iterative Delivery: A track record of successfully breaking down complex, high-level architectural designs into manageable, deliverable milestones. Proficiency with other development stacks (Node, Django, Rails, etc.

• Data-Minded Architecture: Deep expertise in data modeling and ELT processes, with a specific focus on making CRM data actionable for cross-functional business units.

• Strategic Problem Solving: A track record of moving beyond "ticket-taking" to understand the "why" behind business requests, offering architectural solutions that balance immediate needs with long-term scalability.

• Business-Centric Communication: Exceptional ability to enjoy and excel at business interaction, with the skill to explain complex technical concepts to non-technical stakeholders and drive consensus.

• Adaptability & Growth Mindset: Demonstrated comfort working in fast-paced environments where you are expected to "think big," challenge the status quo, and adapt to changing business landscapes.

About You:

• You are a big-picture thinker who isn't satisfied with just making the system work; you want to make the system drive the business forward.

• You are comfortable with ambiguity and see undefined problems as opportunities to build something from the ground up.

• You are data-obsessed and believe that the best customer outcomes are built on a foundation of clean, accessible, and actionable data.

• You enjoy cross-functional collaboration and find energy in partnering with business leaders to solve their toughest challenges.

• You have a desire to understand business processes and enjoy transforming them into technical solutions.

Why You'll Want to Work Here:

• Competitive salary and equity

• Flexible vacation policy

• 20 weeks of paid gender neutral parental leave

• Full medical, dental, and vision packages, 401(k)

• Opportunity to work for a startup focused on driving real change for women in business

• Opportunity to create and attend inspiring experiences and events with leaders of the industry

• Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers

While we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework.

At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.

The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.

The base salary for this role is: $190,000/yr