Outreach & Operations Coordinator

You will serve as the operational engine of a digital talent management pod — handling brand sourcing and outreach, deal tracking, brand campaign execution, team admin & scheduling, and contract redlining.

This role is ideal for someone who thrives in a fast-paced, high-volume environment, takes pride in flawless execution, and stays calm under pressure. You will be embedded directly in key pod workflows, working primarily with a pod member who will provide hands-on direction and training. This role is designed as a pathway into digital talent management and brand partnerships.

Duties and Responsibilities

Brand Sourcing & Outreach

• Send daily customized outbound brand outreach emails using templates and Affinity CRM
• Execute systematic follow-ups every 2–3 business days for non-responders
• Track and maintain brand and deal pipelines in Affinity (status, stages, communications)
• Respond to inbound RFPs and brand inquiries in a timely manner
• Build targeted brand outreach lists by vertical and category

Brand Deal Contracting & Execution

• Support contract workflows: redlining against the pod's guide, version tracking, and storage; coordinate with Greenroom (third-party legal) for final contract review
• Manage and track brand campaign deliverables (content, demos, links) and confirm client and brand satisfaction post-deal
• Assist with invoicing and deal documentation
• Update CRM tools (Affinity, CreatorIQ, Airtable) with deal status and pipeline data

Scheduling & Administrative Support

• Manage scheduling for creator calls, brand meetings, and internal pod syncs
• Inbox management: filtering, templated replies, and follow-ups as needed
• Book and coordinate team and client travel and gifting
• Support content calendar maintenance and upload scheduling
• Attend daily pod stand-ups and take detailed meeting notes
• Produce daily and weekly pod status reports
• Provide ad hoc operational support as needed by pod leadership
• Pull social media and content performance analytics as requested
• Maintain creator profiles, internal rosters, and deal tracking sheets

Must-Haves

• High sense of urgency and responsiveness; this team moves fast
• Exceptional written communication — strong grammar, concise messaging, and an eye for detail
• Organized and process-driven — able to manage high-volume tasks without things falling through the cracks
• Comfortable with ambiguity and able to problem-solve independently
• Even temperament — not easily rattled when things go sideways
• Proficient with Google Workspace (Gmail, Docs, Sheets, Calendar)

Nice-to-Haves

• Familiarity with Affinity CRM, CreatorIQ, or Airtable
• Experience in talent management, influencer marketing, or the digital  creator economy space
• Understanding of social media platform sponsorship (YouTube, Twitch, TikTok, etc.) and brand deal structures
• Experience supporting a high-volume outreach function (sales, partnerships, or similar)

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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