Workday Solution Architect (Workday HCM and Reporting)

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position:

Intuitive is seeking a Solutions Architect with deep expertise in Workday to support, enhance, and scale our global HR systems. This role focuses on designing and delivering effective, user-centered solutions in Workday

As a trusted partner to stakeholders across HR, IT, and the business, you’ll drive improvements in workflows, employee data management, reporting, and system automation. You will serve as a key contributor to Workday roadmap initiatives, guiding both strategic projects and day-to-day system operations.

Roles & Responsibilities:                                                                  

• Partner with Dir, People Technology Solutions to define People Data and Reporting standard and governance practices
• Working closely with HR to lead Workday Compensation and Talent/Performance projects and enhancements
• Lead reporting projects end to end from a people data and reporting standpoint; act as the “go-to” consultant for the business, IT, vendors, and other HR teams for the complete reporting and dashboard needs within Workday.
• Responsible for maintaining the integrity and reliability of people reporting systems, ensuring products meet the ongoing needs, requirements, and objectives of the organization.
• Design, develop, and maintain Workday reports (Advanced, Matrix, Composite, BIRT etc) using Report Writer and Report Designer.
• Develop interactive dashboards and Hubs that deliver actionable insights for leaders, managers, and employees.
• Maintain documentation of reporting standards and processes and keep an up-to-date reporting catalog to support governance. Provide user training and hands-on support, as needed, to support product launches and enhancements.
• Collaborate with cross functional team members (e.g., IT, Finance, Analytics) to plan, modify, and customize people reporting and to test new applications and features.
• Assess current systems and utilization; identify and recommend improvements such as training, customization, and enhancements to maximize value and efficiency of the people reporting.
• Build and execute detailed implementation plans including discovery, design, QA/test, deploy and support leveraging agile methodologies. Develop detailed test plans, test scripts, and execute testing to deliver a thorough, bug free reporting solution.
• Ensure product in development matches the specified requirements by being the key point of liaison for all involved teams.
• Manage Workday releases and upgrades by performing thorough testing and validating reporting functionality.
• Responsible for identifying risks during product development as well as developing mitigation efforts to address data quality, as needed.
• Partner with IT to ensure system and data compliance with data security and privacy requirements.
• Provide on-going feedback to teams and peers across organizations and teams in order to help drive product adoption.
• Support technical troubleshooting and issues with vendors and technology partners.
• Collaborate with our internal employee support teams and project management teams on process documentation, communication and training.
• Partner with Finance and IT to provide documentation for internal and SOX control

Skills, Experience, Education, & Training:

Minimum Qualifications:

• Minimum 12+ years of  experience with proven results in developing business requirements, deploying applicable technologies and business process re-engineering
• Minimum 10 years hands-on Workday configuration experience, including business processes, condition rules, custom fields, and security.
• Minimum 4+ years developing and coaching technical or operational teams. May be required to supervise other analysts.
• Ability to communicate effectively across all levels of the organization including senior leadership.
• Proven track record in managing at least one full-cycle Workday Advance Compensation and Performance Management for global company
• Experience with Workday Reporting (custom reports & complex calculated fields) and Dashboard implementation
• Minimum Education: Bachelor’s degree in Management Information Systems, Business, or related technical fields, or relevant experience

Preferred Qualifications:

• Experience with Workday Prism and Hubs highly desirable.
• Experience with other technology such as AI for HR, content/knowledge and case management
• Experience with process development in the HR technology space or custom application development
• Solid experience in Scrum or similar Agile development methodology
• Comfortable operating in fast-changing environments and creating clarity out of ambiguity
• Management consulting experience
• Recent HR technology full life cycle implementation
• Process orientation and project management skills, experience with multiple project methodologies including Agile / iterative development
• Workday Certification and/or Lean Six Sigma certification
• The ability to influence without positional power
• Experience with Product Development in the HR Technology space or custom application development.
• Familiarity with US and Global data privacy laws, GDPR and Sarbanes Oxley compliance.
• Comfortable operating in fast-changing environments and creating clarity out of ambiguity.
• Strong customer orientation and superb communication skills, with ability to communicate clearly with both technical and functional audiences. Strong personal and technical social skills.
• Experience with global / international company with employee populations across Americas, Europe, and Asia

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.