Account Manager (B2B Segment – Global Accounts without KAM coverage)
Skills
- Proven account management or customer success experience in SaaS or developer tools.
- Strong relationship-building skills with the ability to manage a high-volume portfolio.
- Track record of upsell, cross-sell, renewal, or expansion success.
- Analytical approach to pipeline management, segmentation, and prioritization.
- Comfortable engaging technical audiences and learning product capabilities in depth.
- Experience with CRM systems (Salesforce preferred) and modern sales tooling.
- Fluent English; additional languages such as Spanish or Portuguese beneficial.
Responsibilities
- Manage all B2B customers in the assigned segment who lack dedicated Key Account Manager coverage.
- Develop relationships with technical and business stakeholders across startups, scale-ups, and large enterprises.
- Identify and drive upsell, cross-sell, and multi-product expansion opportunities (IDEs, AI, Team Tools).
- Convert trials and evaluations into recurring revenue and secure on-time renewals to minimize churn.
- Monitor usage, support signals, and renewal cycles to identify risk and run proactive engagement campaigns.
- Run full-funnel sales motions: qualify inbound/outbound leads, conduct discovery, prepare proposals, and close deals.
- Maintain an accurate CRM pipeline and use segmentation/playbooks to scale outreach across thousands of accounts.
- Collaborate with Customer Success Engineering, Business Development, Product, Marketing, Sales Excellence, and KAM teams to influence product strategy and customer messaging.
- Participate in events, webinars, and community activities to strengthen ties with the developer audience.
Education
- Bachelor's degree or equivalent practical experience preferred.
- Relevant coursework or background in business, computer science, or related fields is advantageous.
Benefits
- Flexible/hybrid and remote-friendly work arrangements
- Competitive compensation and performance-driven bonuses/commission
- Health, dental, and vision benefits (typical for role)
- Paid time off and holiday policy
- Professional development and learning opportunities
- Inclusive and diverse workplace culture
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Wealth.com is looking for a Strategic Accounts Onboarding Manager to deliver white-glove onboarding for enterprise clients and design the scalable onboarding program and playbooks that will drive long-term adoption and retention.
Moonshot AI is hiring a data-driven Customer Success Manager to partner with eCommerce brands, drive onboarding and experimentation, and turn AI-powered insights into measurable growth.
Client Experience Coordinator responsible for end-to-end scheduling, logistics, and CRM execution to ensure a smooth, professional client journey for the Client Growth team.
BeReal seeks an experienced AdOps Account Manager to run, optimize, and expand digital advertising campaigns for key US clients using our adtech stack.
Instrumentl is hiring a remote Customer Success Manager to onboard, engage, and grow nonprofit customers across the US (PT–ET), ensuring adoption, renewals, and expansion on their grant-management platform.
Act as the hands-on Account Executive embedded with a major sports attraction to manage timelines, coordinate cross-functional execution, and ensure smooth launch and campaign delivery.
Customer Success Manager at JOOR supporting West Coast clients during PST hours to drive adoption, retention, and account expansion.
Bland AI is hiring a Technical Account Manager to own post-sales success, accelerate enterprise deployments, and deliver measurable ROI with its human-like AI phone agents.
Customer Success Manager for a fast-growing FinTech, responsible for driving partner practice retention and transaction growth through data-driven engagement, onboarding, and enablement.
Lead strategic campaign planning and client relationships for LinkedIn Marketing Solutions, helping large customers achieve marketing ROI through data-driven advertising and programmatic expertise.
Alpaca Health is hiring a Customer Success Manager to partner closely with autism care providers to optimize operations, drive revenue growth, and improve clinical outcomes using its AI-enabled platform.
Hinge Health is hiring a Client Success Manager to partner with employer clients, drive enrollment and adoption, and demonstrate measurable ROI through data-informed program management.
Front is hiring a Senior Customer Success Manager to drive retention and long-term value for a book of B2B customers by owning renewals, adoption, and strategic account outcomes.
JetBrains was founded in February 2000 by a group of young, energetic, yet experienced software developers. Since then, JetBrains has grown rapidly, established a presence on both sides of the Atlantic, and seen its products win major industry awa...
1 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
