Customer Success Lead Jobs

Lead and scale Wealth.com's client support function by building infrastructure, analytics, and AI-assisted workflows to drive proactive, efficient client success.

Lead the customer success efforts for enterprise restaurant brands at Checkmate, owning onboarding, ongoing engagement, issue resolution, and growth for assigned clients in a fully remote role.

Taylor & Francis is hiring a Senior Marketing Manager – Corporate Solutions to lead a hybrid marketing team and deliver data-driven campaigns that grow revenue and engagement across corporate customers.

Robert seeks an experienced Customer Service Manager to lead the service team, improve customer satisfaction, and streamline operations across departments.

High-growth, tech-first startup seeking an on-site Sales and Growth Associate in San Francisco to qualify leads, close sales, and create scalable processes that support visa customers and company growth.

Findigs is hiring a Technical Solutions Lead to drive enterprise post-sales technical delivery, integrations, and team mentorship in a hybrid NYC role.

Lead Composio’s enterprise product engineering efforts, owning technical product decisions, customer-facing validation, and delivery to scale enterprise revenue.

Cornerstone Building Brands is hiring a Customer Success Lead in Fort Myers to supervise CSRs, handle escalations, and optimize customer service operations for multiple product brands.

Lead and develop a high-performing Activation team at VERSANT to deliver scalable, on-time SaaS implementations and exceptional customer onboarding outcomes.

Lead client communications and deliver high-touch customer service for a U.S.-based luxury real estate firm operating in a hybrid remote/on-site model.

Robert seeks an experienced Customer Service Manager to lead a remote team, improve customer satisfaction through data-driven decisions, and resolve complex escalations.

Inclusive & Diverse

Mission Driven

Diversity of Opinions

Growth & Learning

Collaboration over Competition

Dental Insurance

Disability Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Vision Insurance

Family Medical Leave

Paid Holidays

Medical Insurance

Mental Health Resources

Lead and coach a team of Technical Account Managers at Benchling to ensure high-quality post-implementation delivery, drive renewals and expansion, and help evolve OS offerings for biotech customers.

Lead end-to-end property launches at AirGarage, coordinating cross-functional teams and partners to deliver smooth, scalable onboarding experiences for new locations.

Lead Client Success initiatives for a technology services partner by managing client KPIs, onboarding, escalations, and cross-team deliverables in a remote capacity.

InfStones is hiring a remote Sales Associate to support sales operations, manage client communications, and help drive onboarding for blockchain and Web3 customers.

Strive Global is hiring an ambitious Entry-Level Sales Representative in Atlanta to generate leads, engage prospects, and support ongoing business growth.

Lead strategic customer success initiatives remotely for a healthcare enterprise software provider, driving adoption, renewals and expansion across key accounts.

MealSuite is hiring a Manager, Customer Support to coach Team Leads, own escalations, and optimize support operations for its healthcare and senior-living foodservice SaaS platform.

Technical Lead for a mission-driven healthcare SaaS company delivering tier-three support, client implementations, workflow optimization, and analytics in a remote-first environment.

Lead high-impact enterprise implementations at Camber, coordinating Sales, Customer Success, Operations, and Engineering to deliver seamless onboarding for large healthcare customers.

HighLevel is hiring a Spanish-bilingual inside-sales Trial Experience Specialist to run consultative demos, nurture trial users, and drive conversions for our AI-powered SaaS platform.

Senior technical consultant role leading complex enterprise implementations, adoption, and cross-functional strategy for Juniper Square’s private-markets SaaS platform.

Lead and coach a team of Technical Account Managers while managing a strategic account portfolio to drive adoption, resolve escalations, and ensure contractual delivery for enterprise physical security customers.

Lead a global account management team and manage key SaaS client relationships to improve retention, drive upsell opportunities, and scale account management practices at Moodle.

Defense Holdings, Inc. is hiring a Client Services Manager to lead a client-facing team, manage key accounts, and improve client satisfaction and retention for defense and federal customers.

Informa TechTarget is hiring a Client Services Account Manager to own NetLine lead-generation campaigns, drive client success, and support account growth from the Newton/Auburndale office.

Numeral is hiring an Onboarding Team Lead to scale and systematize its implementation function, owning metrics, playbooks, and the customer-first onboarding experience as the company grows.

Lead and scale Artisan’s inaugural customer support team to deliver exceptional, data-driven support experiences for a fast-growing AI company.

Drive expansion and maximize account value as a Senior Business Development Representative working remotely across EST/CST to grow enterprise and commercial SaaS accounts.

Lead client advocacy and deliver high-touch support and strategic guidance for VIP accounts at a benefits-focused organization operating on a Central time shift.

Circle Logistics is hiring a POD Manager to lead a pod of Account Managers, scale high-value accounts, and drive customer success and revenue growth in Fort Wayne, IN.

Aiwyn is hiring a Delivery Lead to own complex, multi-phase enterprise implementations and drive cross-functional delivery for major accounting-firm customers.

Lead analytics-driven strategy and account growth for Propel's Car Insurance and Financial Services verticals by combining deep vertical knowledge, SQL/Excel expertise, and AI-enabled analytical storytelling.

Experienced Customer Success Manager needed to manage B2B client portfolios, optimize outbound lead-generation campaigns, and drive retention and performance for remote SaaS and B2B clients.

Informa TechTarget is hiring a Client Services Account Associate to manage NetLine Portal campaigns and provide high-quality client support and campaign analytics for B2B technology marketers.