Strategic Partnerships Manager, Marketing Programs
Skills
- Working knowledge of card-linking technology, loyalty platforms, or transaction-based marketing programs.
- Experience creating sales collateral and account management toolkits (pitch decks, case studies, playbooks).
- Strong problem-solving skills and ability to design creative solutions within technical constraints.
- Excellent written and verbal communication and presentation skills for both technical and non-technical audiences.
- Proven cross-functional collaboration with product, engineering, sales, and finance teams.
- Strong organizational skills and ability to manage multiple partners and campaigns concurrently.
- Familiarity with card-linking platforms (e.g., Cardlytics, Figg, Rewards Network) preferred.
Responsibilities
- Manage relationships with restaurant partners participating in card-linked programs and act as primary internal contact for program success.
- Collaborate with partners to translate business objectives into tailored card-linked offer strategies and seasonal campaign plans.
- Develop and maintain sales and account enablement materials including pitch decks, playbooks, onboarding guides, and FAQs.
- Design card-linked campaigns within platform constraints, optimizing offer structures, targeting logic, and redemption mechanics.
- Coordinate with card-linking platform vendors, data partners, product, engineering, and operations to ensure seamless delivery.
- Serve as subject matter expert on internal calls, trainings, and strategy sessions to support sales and account teams.
- Troubleshoot partner-facing issues (transaction matching, reporting discrepancies, billing) and drive timely resolutions.
- Monitor program health metrics, report on performance, and recommend optimizations and process improvements.
Education
- Bachelor’s degree in Marketing, Business, Communications, or related field preferred; equivalent experience considered.
- Relevant industry experience in restaurant, hospitality, payments, or financial services preferred.
Benefits
- Medical, dental, and vision starting day one
- Flexible PPO-style PTO policy (no accrual required)
- 401(k) with company match
- Company-paid life insurance and FSA options
- Professional development and training opportunities
- Remote work flexibility and work-life balance focus
Average salary estimate
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