Talent Development Manager

Talent Development Manager

---------------------------------------------------------------

The Talent Development Manager leads CareOregon’s enterprise learning framework and oversees the development of accessible, engaging, and equitable talent development experiences. This role ensures employees have clear pathways for growth, partners with leaders to support skill development aligned with organizational priorities, and manages the systems, programs, and team that enable a high-performing learning culture. Primary duties include technical leadership, operations, planning, and people management.

Estimated Hiring Range:

$111,690.00 - $136,510.00

Bonus Target:

Bonus - SIP Target, 5% Annual

Current CareOregon Employees: Please use the internal Workday site to submit an application for this job.

---------------------------------------------------------------

Essential Responsibilities

Technical Leadership

• Conduct ongoing learning needs assessments and establish development priorities aligned with CareOregon’s strategic plan.
• Design and maintain enterprise learning programs and curriculum that reinforce organizational objectives and competencies.
• Co-lead the development and continuous improvement of CareOregon’s leadership development programs.
• Develop and sustain a learning governance model in partnership with internal stakeholders.
• Provide guidance and standards for department-embedded trainers and other learning contributors.
• Partner in the development of career pathways, talent mobility programs, and skills-based learning initiatives.
• Oversee the creation, delivery, and compliance of enterprise learning content, including DEI and compliance related training.
• Optimize learning and talent systems ensuring accessibility, accuracy, and high learner engagement.
• Lead ongoing utilization and optimization of the LMS (Workday Learning).
• Develop communications plans for talent development programs and resources.
• Drive continuous improvement through process optimization, innovation, and performance metrics.
• Ensure toolkits, resources, and support are available that empower employees to manage their own development.

Planning and Operations

• Connect the talent development strategy to broader organizational initiatives.
• Recommend, implement, and monitor related policies, practices, and processes.
• Measure program effectiveness using qualitative and quantitative data and lead improvement efforts.
• Manage vendor relationships, including evaluation, contracting, and performance monitoring.
• Stay current on industry trends and emerging practices in learning and talent development.
• Contribute to People & Culture planning and budgeting; monitor and manage expenses.

Employee Supervision

• Manage team and recommend team direction and goals in alignment with the organizational mission, vision, and values.
• Identify work and staffing needs to meet work expectations; recruit and hire, using an equity, diversity, and inclusion lens.
• Plan, organize, schedule, and monitor work; ensure employees have information and resources to meet job expectations.
• Lead the development, communication, and oversight of team and individual goals; ensure goals, expectations, and standards are clearly understood by staff.
• Train, supervise, motivate, and coach employees; provide support toward employee development.
• Incorporate guidance from CareOregon equity tools into people leadership, planning, operations, evaluation, and decision making.
• Ensure team adheres to department and organizational standards, policies, and procedures.
• Evaluate employee performance and provide regular feedback to support success; recognize strong performance and address performance gaps and accountability (corrective action). 

Organizational Responsibilities

• Perform work in alignment with the organization’s mission, vision and values.
• Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
• Strive to meet annual business goals in support of the organization’s strategic goals.
• Adhere to the organization’s policies, procedures and other relevant compliance needs.
• Perform other duties as needed.

Experience and/or Education

Required

• Minimum 5 years of experience in learning and development
• Expertise in leadership development, adult learning, curriculum design, facilitation, and strategic program development
• Experience using HRIS/LMS technology to deliver strategic talent development programs

Preferred

• Experience w/ Leadership learning design based on Organizational goals
• ​Experience with Workday Learning or Workday Talent Optimization
• Advanced education in learning, organizational development, education or a related field
• 2 years’ experience in a supervisory position or minimum 1 year experience in a supervisory position with completion of CareOregon’s Aspiring Leaders Program

Knowledge, Skills and Abilities Required

Knowledge

• Strong knowledge of learning design and design thinking methodologies
• Deep understanding of adult learning theory and modern workplace learning practices
• Understanding of leadership philosophies and methods

Skills and Abilities

• Ability to develop learning programs and initiatives that meet organizational needs
• Skilled in designing multi modal learning solutions
• Strong change leadership and ability to manage ambiguity
• Ability to build partnerships and relationships across all levels of the organization
• Excellent verbal and written communication skills
• Strong facilitation and presentation skills, both in-person and virtual
• Ability to influence without authority and lead change initiatives
• High adaptability and curiosity
• Strong analytical, critical thinking, and problem-solving skills
• Ability to lead and develop a high performing team
• Ability to perform job functions requiring regular computer and communication use.
• Ability to work effectively with diverse individuals and groups
• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day

Working Conditions

Work Environment(s):        ☒ Indoor/Office    ☐ Community      ☐ Facilities/Security     ☐ Outdoor Exposure

Member/Patient Facing:    ☒ No                          ☐ Telephonic        ☐ In Person

Hazards:  May include, but not limited to, physical and ergonomic hazards.

Equipment:  General office equipment

Travel:  May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.

Work Location: Hybrid-Office 1 day/week

We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package.  Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information.

We are an equal opportunity employer

CareOregon is an equal opportunity employer.  The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.