Fast Facts

The role of a Presales- Configurations Services Solution Architect at CDW involves collaborating with customers and internal teams to develop comprehensive configuration solutions, providing consultative guidance in pre-sales scenarios, and fostering strategic relationships to drive business growth.

Responsibilities: Key responsibilities include leading configuration discussions, generating quotes, analyzing competitive considerations, and maintaining strategic relationships with customers and internal teams.

Skills: Required skills include strong domain expertise in technology solutions, proficiency in Microsoft Office, excellent communication abilities, and demonstrated success in supporting sales teams.

Qualifications: Preferred qualifications include a Bachelor's degree with at least 3 years of relevant experience, strong interpersonal skills, and experience with Salesforce.

Location: This job is located in Vernon Hills, Illinois, United States, with some travel required (up to 25%).

Compensation: $60000 - $90000 / Annually

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary

The Configuration Services Solution Architect is a technical Pre-Sales role that focuses on developing comprehensive configuration solutions for CDW customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams as a trusted advisor to grow our Configuration Services business.

What you will do:

• Collaborate with customers, delivery teams, internal sales and other opportunity stakeholders to offer consultative guidance, provide education on processes or policies, plan sales strategy, and author statements of work (SOWs) or other service-related contracts.
• Lead high-level configuration discussions around core technology areas and with partners.
• Quoting and Documentation o Generate quotes and validate scope for Configuration Services opportunities.
• Analyze technical and competitive considerations, defining actions to meet customer expectations in the sales cycle.
• Develop and maintain strategic relationships with Customers, Internal Sales & Delivery management, and other opportunity stakeholders acting as a trusted advisor to drive business growth.
• Support business opportunities in collaboration with sales, partners, and customers.
• Follow up and respond to questions regarding open and closed cases, tickets, or contracts.
• Participate in CDW events focused on business technology solutions. Attend in-person events when travel is necessary.

What we expect of you:

• Bachelor’s degree with a minimum of 3 years of experience in a pre-sales, or post-sale delivery role, or 7 years of experience pre-sales, or post-sale delivery role.
• Strong domain expertise with a deep understanding of company architecture, products, technologies, and solutions.
• Knowledge of industry-specific challenges, regulations, and best practices to deliver tailored, consultative recommendations.
• Proficient in Microsoft Office applications.
• Demonstrated success partnering with and supporting sales teams.
• Strong interpersonal, presentation, and consulting skills.
• Excellent written and verbal communication skills adaptable to diverse audiences.
• Highly organized with strong time management and multitasking abilities.
• Ability to understand, apply, and retain oral and written instructions.
• Self-motivated, proactive, and able to deliver high-quality work independently with minimal guidance.
• Proven ability to collaborate, take initiative, and solve problems creatively.
• Adaptable to changing business needs and team coverage models.
• Communicates constructively and professionally with management, peers, and cross-functional partners.
• Creative thinker who generates proactive ideas to support and enhance sales outcomes.
• Willingness to travel up to 25%, as needed.
• Experience with Salesforce is a plus.

Pay range: $ 60,000-90,000, depending on experience and skill set

Annual bonus target of 25% subject to terms and conditions of plan

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.  

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. 

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.