Food and Beverage Coordinator

Food & Beverage Coordinator

The Lodge Food & Beverage Coordinator is tasked with cultivating a World Class Customer Service atmosphere for guests, Addressing any issues or complaints in a timely manner. Must be able to obtain a World Class Customer Service Certification as well as ServSafe certification within the first 90 days.

Years of Related Experience: Minimum 3 years’ experience in the Food & Beverage industry. Combined 5 years’ experience in F&B and event coordination preferred.

Food & Beverage Coordinator Duties

• Communicate with liaisons and group points of contact to help coordinate all F&B event planning

• Ensure dietary and allergy needs are gathered in time for Kitchen’s ordering and menu creation

• Assist in keeping both the point of contact’s and our team’s coordination information on schedule

• Help professionally describe and enforce Seed & Social rules and limitations to both guests and staff

• Keep F&B Manager, Executive Chef, and Event Coordinators informed of last-minute F&B event changes

• Pull profile notes before group arrivals to ensure dietary, allergy, or special needs or preferences are known and distributed appropriately

• Gather pictures, dietary/allergy information, and preferences to create and print a guest allergy and dietary restrictions sheet for each group

• Ensure all groups receive an invoice of banquet charges the week following their event

• Evolve hospitality and The Lodge brand experience by updating and creating guest profile notes in Opera to deliver bespoke guest experiences

• Work with Executive Chef to make sure the kitchen’s weekly production menus are accurate

• Sit in on BEO meetings and ensure kitchen and BEO details are aligned and accurate

• Sit in on weekly planners’ meetings to work with event coordinators and ensure the timeline of F&B tasks is accurate

• Keep a weekly inventory of all complimentary food and beverage, coffee products, and kitchen dry goods

• Oversee and research new and unique food and beverage vendors, experiences, and menu items

• Provide support by performing server, barista, and supervisory duties when needed

• Maintain and help develop training and knowledge of menus and service

• Coordinate schedules with F&B Manager to ensure meals requiring supervision are properly overseen

• Ensure guests with dietary needs have planned accommodation with each meal

• Ensure F&B products and staff follow all city, county, and state law and safety regulations

• Design and print menus and tent cards for F&B services

Food & Beverage Coordinator Education: High school diploma or equivalent required. Bachelor’s in hospitality or related field preferred.

Food & Beverage Coordinator Licenses/Certifications): ServSafe Certification, ABC License, CPR Certified

Food & Beverage Coordinator Skills

• Understands the importance of being thorough, detail-oriented and will be committed to providing outstanding customer service

• Cooperative attitude and willingness to collaborate with other teams

• Positive, customer-service focused attitude and ability to handle challenges and stay calm under pressure.

• Self-starter with ability to prioritize and manage multiple projects on different timelines.

• Ability to work with minimal direction.

• Excellent follow-through skills, with superb attention to detail and organizational skills.

• Excellent written and verbal communication skills.

• Strong prioritization skills and a track record of consistently going above and beyond with outside-the-box thinking.

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Compensation Grade Pay Range

Business Unit - B00015