Digital Campaign Strategist

Your Company:

As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits, Feathr is purpose-built to help our customers unlock more results, time, and confidence.

Feathr's software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence.

We're working on building an amazing culture at Feathr, where amazing people (like you) can do their best work. If you're ready to grow and "help the helpers" you've come to the right place.

But hey, don't take our word for it. Hear what current and former Flockers have to say about their experience.

Digital Campaign Strategist
Compensation: $65,000 annual base salary, $12,000 annual bonus
Benefits: Fully remote, Health/ dental/ vision, Breaks & holidays, Paid vacation & sick time off

Your Work:

As a Digital Campaign Strategist at Feathr, you will serve as the primary marketing lead for our customers, ensuring the successful execution of their digital marketing campaigns. Working closely with Digital Campaign Managers and Designers, you'll help guide and advise customers on their marketing strategies to maximize success. The Digital Campaign Strategist reports to the Team Manager within the Managed Services team.

Your Experience:

• 1+ years of experience in developing, managing, or planning marketing campaigns

• 3+ years of experience in a full-time customer-facing role

• 1+ years of experience in account management or project management

• Familiarity with digital marketing tools and software

Your Qualities:

• Exceptional Communication: You excel at clear, precise, and persuasive communication, adapting your message for different audiences.

• Relationship Builder: Skilled at cultivating and maintaining strong customer and internal relationships that drive business outcomes.

• Active Listener: You listen intently and ask insightful questions to fully understand the needs and challenges of customers.

• Critical/Strategic Thinking: You evaluate facts, data, and observations to make informed decisions aligned with short- and long-term goals.

• Creative Problem Solver: You can devise innovative solutions to unique customer and business challenges.

• Highly Organized & Efficient: You thrive in fast-paced environments, adept at managing multiple tasks and prioritizing deadlines.

• Data-Driven: You are proficient at analyzing data, translating metrics into actionable insights, and recommending clear next steps.

• Positive Attitude: In a fast-paced, unpredictable environment, you stay solution-focused and always look for process and product improvements.

• Self-Starter: You proactively identify and address challenges, offering solutions and rallying the necessary resources to execute them.

• Collaborative: You work well across departments, effectively solving problems and communicating with colleagues.

• Adaptable: When faced with rapid changes, you quickly adjust your focus and move forward without delay.

Your Day:

• Develop and present strategic marketing plans that are easily understood by customers and executed by your team, ensuring alignment with Feathr’s service level agreements (SLAs).

• Present campaign performance data to customers and collaborate with Customer Success to deliver cohesive insights.

• Test, validate, and evolve best practices across your customer portfolio to drive continual campaign improvements.

• Lead customer calls, clearly communicating campaign results and providing actionable recommendations that deliver value.

• Oversee and guide your Campaign Manager to ensure timely, high-quality project deliverables.

• Develop and present Google Ad Grant strategies that are clearly understood by nonprofit clients and efficiently executed by you and your team, ensuring alignment with grant compliance requirements and performance SLAs.

• Analyze customer campaign performance to extract insights and identify opportunities for improvement.

• Troubleshoot technical issues alongside the support team, and manage projects from inception to completion using tools such as Asana, GSuite, Front, and Salesforce.

Metrics & Performance:

• Manage approximately $600k in annual service revenue with the support of internal campaign management and contracted campaign management resources (subject to change each quarter).

• Responsible for renewing service dollars within your portfolio, working toward department-assigned retention goals that are updated quarterly in alignment with company objectives.

Interview Process:

As a part of our commitment to creating a fair, equitable, and positive interview experience for all candidates, we offer full transparency of our interview stages to give applicants an idea of the time and effort involved. Additionally, each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates.

• HR Information Screen - The Talent Acquisition Team will invite candidates that move forward to a 20-minute virtual interview. This conversation will be focused on relevant work experience, compensation, role overview, and answering any questions the candidate has.

• Manager Interview - Candidates will spend an hour with the hiring manager to review their experience more in-depth and go over the role and expectations.

• Work Assignment - Candidates will be given a work assignment prompt to complete a project that is relevant to the work they can expect in the role. The completion of the assignment should not take more than 90 minutes, and candidates are given multiple days to work on the project.

• Panel Interview - 60 minute interview with two to three key members of the team. This interview will dive deeper into the role, technical knowledge, and requirements of the position.

• Offer - The Talent Acquisition Team will reach out with the details of the offer to discuss with the candidate.

Interviewing at Feathr

We've prepared a comprehensive candidate resource that provides valuable insights and tips for interviewing at Feathr. It covers everything from common interview questions to helpful advice on how to make the most of your interview experience with us. Access the resource here.

We encourage all applicants to take advantage of this resource to help prepare for their interviews and gain a deeper understanding of what to expect when applying to join our Flock.

Benefits & Perks for full-time employees

We love our Flock and the work they do! But let’s be honest, life isn’t just about work. So we created a perks and benefits package that aims to help our team grow by including their wellness, families, passions, and personal time. 

• Full vision and dental, 99% health insurance

• Flexible Work Schedule

• Sick time for when you need to take care of your physical or mental health

• Vacation Time

• Extended Summr + Wintr Breaks

• Parental Leave

• Wellness Reimbursement Credit

• Home Office Stipend

• Professional Development Budget

• Team hangouts and events 

Culture:

Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work. Like every company, we have an acronym that conveys the most important aspects of the culture we strive to have. 

• Practicality: Progress Over Perfection

• Ambition: When Feathr wins, We all win

• Candor: Better communication, Better results

• Trust: Assume the best, Share openly

• Service: We exist to fix

This acronym is only as useful as the integrity of the people who reference it and believe in it. Every person at Feathr will face challenges, the most important quality is a commitment to work through those challenges with self-awareness and honesty. 

Feathr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. So, however you identify and whatever background you bring with you, if you think you’d drive value in this position, please apply.