Client Service Coordinator
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Service Coordinator in the United States.
This role offers a dynamic opportunity to support a high-performing client service team by coordinating client consultations, tracking projects, and ensuring seamless communication with advisors. You will manage multiple requests simultaneously, qualify experts, and maintain accurate status updates to ensure projects progress efficiently. The position is fully remote, working East Coast hours, and provides the chance to work in a collaborative, fast-paced environment where attention to detail and responsiveness are critical. You will contribute directly to client satisfaction and team productivity while gaining exposure to client service operations and project management processes. This is a great role for someone eager to develop organizational and multitasking skills in a supportive, team-oriented setting.
- Schedule and coordinate client telephone consultations, managing bulk bookings efficiently
- Track multiple client requests and follow up with advisors to confirm participation
- Maintain up-to-date records of consultation status and communicate progress to the team
- Qualify advisors through questionnaires to ensure suitability for consultations
- Assist Project Managers in organizing requests, tracking project milestones, and managing multiple work streams
- Support ad-hoc tasks and assist with special client service initiatives as needed
Requirements:
- 1–3 years of experience in a high call-volume or client-facing environment
- Work authorization to be employed in the United States
- Strong attention to detail with excellent follow-up skills
- Ability to manage multiple tasks, prioritize effectively, and work independently or collaboratively
- Strong organizational skills and ability to develop systems for managing client requests
- Excellent time management, responsiveness, and sense of urgency
- Professional communication skills for coordinating with clients and advisors
Benefits:
- Base salary: $50,000 annually, with eligibility for an annual discretionary bonus
- 15 PTO days, 10 legal holidays, and 5 sick days
- Comprehensive medical, dental, and vision coverage
- 10% 401(k) match and life insurance benefits
- Paid parental leave and flexible remote work options
- Professional development opportunities through online learning platforms
- Casual, team-oriented work environment with social events, summer Fridays, and snacks
- Commuter benefits and corporate gym rates
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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