Customer Tech Jobs

Lead Harvey's enterprise customer video program, producing high-stakes testimonial and enterprise video content from pre-production through delivery for top law firms and legal teams.

Lead Orbital’s event strategy and execution—designing and running high-impact digital and in-person programs that build community, drive pipeline, and amplify our brand in the commercial real estate legal market.

Lead the customer success efforts for enterprise restaurant brands at Checkmate, owning onboarding, ongoing engagement, issue resolution, and growth for assigned clients in a fully remote role.

Runna — recently acquired by Strava — is hiring a Technical Customer Support Associate to troubleshoot app issues, escalate complex cases, and deliver outstanding support to runners.

A customer-focused Terrell employer is hiring a hands-on Tech to maintain equipment, troubleshoot issues, and support operational excellence.

Serve as the technical advisor and client advocate for enterprise customers, managing implementations, integrations, and adoption to maximize long-term retention and value.

Lead RainFocus's 1:Many scaled CSM strategy and a small portfolio of strategic accounts while enabling and coaching associate CSMs to drive retention and expansion through automation and AI.

The University of Rochester is hiring a Customer Tech Support Tech I to deliver first-level endpoint support and device troubleshooting for campus users in Canandaigua.

CoachHub is hiring a Customer Success Manager to steward North American mid-market and enterprise accounts, driving adoption, retention and expansion through data-driven coaching programs and executive engagement.

Provide frontline technical product support for Crumbl franchise locations, troubleshooting hardware and software while delivering fast, accurate, and empathetic service.

Beamery is hiring a Customer Success Manager to manage enterprise accounts, drive product adoption and expansion, and be the voice of the customer across product and delivery teams.

InfoTrack is hiring a remote Customer Support Specialist to deliver exceptional technical and product support to legal professionals using its legal tech platform.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Equity

401K Matching

Branch is hiring a Customer Success Operations Manager to build AI-driven, tech-touch programs and health scoring that protect and grow usage-based revenue across a ~1,000 account portfolio.

Legora seeks a technically strong Solutions Engineer in New York to lead technical discovery, build compelling demos and POCs, and act as the trusted technical liaison across sales and engineering.

Lead and scale a regional Customer Success team focused on inside and small accounts to drive adoption, retention, and expansion across Amplify’s K–12 product portfolio.

Lead Gravyty’s Mid-Market Customer Success as a player-coach, building a high-performing team and scalable Tech Touch strategies to improve retention and drive expansion.

Lead customer value and go-to-market playbooks for Loop’s TruROI marketing product, optimizing time-to-value, engagement and outcomes for enterprise restaurant clients.

Asurion is hiring an outgoing, goal-oriented In-Home Sales & Tech Support representative in Louisville to troubleshoot devices, deliver exceptional customer service, and drive sales through the Serve, Solve, Sell™ approach.

Zipliens seeks an experienced Chief Customer Officer to design and lead a metrics-driven client success organization that ensures predictable retention, expansion, and product adoption across its nationwide law-firm customer base.

Asurion is hiring part-time In-Home Sales & Tech Support reps in San Francisco to troubleshoot devices, deliver exceptional customer service, and sell tailored tech solutions during evening shifts.

Lead and scale Haus's new Account Management function to drive retention, renewals, and expansion across a growing book of B2B SaaS customers while coaching a team of AMs.

Join Jump as a Platform Specialist to own ticketing operations, event builds, and live-event support for professional sports clients on a remote-first team.

Canary Technologies seeks a Senior Product Strategy & Operations Manager to build trusted analytics, scalable reporting, and operational cadences that drive product strategy and cross-functional execution.

Experienced enterprise-focused Customer Success leader needed to drive adoption, renewals, and expansion with HR and AI/ML-powered SaaS customers.

Lead product strategy and roadmap for a talent management SaaS product, translating customer needs and analytics into compelling, measurable product outcomes.

Ivo, an AI-first contract negotiation platform trusted by companies like Uber and Reddit, seeks an Enterprise Customer Success Manager to drive adoption, retention, and expansion across mid-market and enterprise accounts.