Support Operations Manager Jobs

Rowan is hiring a Retail Strategy Associate to combine analytical rigor and organized execution to improve revenue, operations, and communication across its studio network.

High-impact Executive Communications Program Manager needed to own board materials, CEO communications, and cross-functional strategic programs for a growing, lean organization in Streetsboro, OH.

MATTER seeks a proactive, tech-comfortable Community Manager to keep its Chicago space welcoming and fully operational while supporting members, front-desk staff, and the CEO.

Inflect is hiring a highly organized Account Manager to coordinate customer engagements end-to-end for its digital infrastructure marketplace and ensure smooth execution from deal intake through renewal.

Lead and scale Saviynt’s regional global support organization to ensure world-class SaaS operations, reliability, and customer satisfaction for a leading identity security platform.

Lead the build-out of support infrastructure and a growing support-ops team at Harvey to improve quality, efficiency, and proactive customer enablement across Product, Engineering, and GTM.

Justworks is hiring a proactive Workplace Specialist to manage Phoenix office operations, vendor relationships, and employee-facing experiences to ensure a high-performing workplace.

Lead and grow a regional SaaS support team at Xplor to deliver world-class technical support and superior customer experience for field service customers.

Affinitiv seeks a detail-focused Account Coordinator to manage automotive client workflows and deliver creative assets across digital and traditional advertising channels.

WorkOS is hiring an Account Manager to manage enterprise developer customers, drive adoption of platform features, and partner cross-functionally to solve technical and operational challenges.

Relay is hiring a Customer Operations Systems Manager to build, optimize, and support CRM, ticketing, integrations, and AI-driven automations that scale customer-facing teams from its Raleigh HQ.

Plaid is hiring an Integrations Operations Program Manager to run end-to-end operational governance for bank integrations, migrations, and cross-team coordination to ensure reliable, on-time launches.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Holidays

Paid Time-Off

Samsara is recruiting a Strategic Program Manager to lead and execute high-impact, cross-functional initiatives across Global Customer Support that improve operations and scale through process optimization and AI-enabled solutions.

Serenity is hiring a Customer Support Manager in Henderson, NV to lead and develop a high-volume customer-facing team and improve operational performance.

Support Account Managers and Marketing by keeping CRM data clean, managing sales follow-ups and contracts, and executing social outreach to drive lead generation.

Eurofins Environment Testing USA is seeking a Service Center Manager in Charlotte, NC to run local service center operations, manage field staff and client relationships, and support business development.

Lead and coordinate customer deployments of Robust AI's warehouse robotic systems, serving as the primary point of contact between customers and cross-functional internal teams to deliver successful go-lives.

Lead resolution of high-priority U.S. solar customer escalations as the Key Accounts Manager, delivering de-escalation, cross-functional coordination, and measurable improvements to customer experience.

Second Nature is hiring a Program Manager, CX Automations to lead AI- and automation-driven initiatives across Customer Success and Support and scale operational excellence globally.

Lead Washington DC area event strategy and workplace operations for a mission-driven defense tech company, coordinating conferences, executive engagements, podcasts, and Arlington office management.