User Operations Jobs

Lead the strategy, roadmap and cross-functional delivery of Pfizer’s AI-enabled Agentic Marketing Platform to scale content operations, improve quality and accelerate time-to-market.

Figure is hiring a Product Operations Account Manager to lead technical onboardings, training, and post-sale account ownership for its lending and asset management platforms.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Holidays

Paid Time-Off

Samsara is hiring a Sr. Revenue Tools Product Manager to own strategy and delivery for core GTM tools that accelerate seller effectiveness and revenue operations across the business.

Lead the build-out of support infrastructure and a growing support-ops team at Harvey to improve quality, efficiency, and proactive customer enablement across Product, Engineering, and GTM.

An MBA summer intern role at Pickle focused on market strategy and expansion, blending analysis, customer research, and hands-on execution to launch and scale new market initiatives.

Lead product strategy and delivery for AI-driven marketing campaign orchestration and workflow tools at a fast-moving, remote-focused organization.

Lead the product roadmap for AI-driven marketing campaign orchestration, partnering with marketing and engineering to scale automation and optimize campaign performance.

Nexthink is hiring a Director of Service Delivery Management to lead a global SDM organization, drive delivery standards and KPIs, and manage executive-level customer escalations for its DEX platform.

HoneyBook is seeking a Research Operations Coordinator to manage research logistics, repositories, and workflows that scale the UX Research practice in a hybrid New York role.

The Product Manager will own the lifecycle of AI-driven legal operations products at Onit, translating customer insights into prioritized roadmaps and high-impact SaaS features.

Perplexity AI is hiring a technically-minded User Operations Generalist to manage high-volume multi-channel support, troubleshoot product/LLM issues, and drive automations and process improvements.

Support and own enterprise billing and product workflows at a high-growth AI startup, delivering multi-channel user support and driving improvements across product, billing, and operations.

Support Genies' Product team as a Product Operations Intern, helping train, test, and operationalize Smart Avatars while contributing to research, QA, and production workflows in Los Angeles.

Penn Foster Group is looking for an Associate User Experience Researcher to run learner research, usability testing, and reporting that informs product and design improvements.