Manager, Retail Warehouse

ABOUT THE LUCAS MUSEUM OF NARRATIVE ART

Opening in September 2026, the Lucas Museum of Narrative Art is dedicated to illustrated storytelling.  Founded by George Lucas and Mellody Hobson, the museum’s collection features works by artists including Norman Rockwell, Kadir Nelson, Jessie Willcox Smith, N. C. Wyeth, Beatrix Potter, Judith F. Baca, Frida Kahlo, and Maxfield Parrish; as well as comic art legends such as Winsor McCay, Jack Kirby, Frank Frazetta, Alison Bechdel, Chris Ware, and R. Crumb; and photographers Gordon Parks, Henri Cartier-Bresson, and Dorothea Lange. The Museum also houses the Lucas Archives, containing models, props, concept art, and costumes from Lucas’s filmmaking career. 

Designed by Ma Yansong of MAD with a landscape by Mia Lehrer of Studio-MLA, the Museum is in Exposition Park, Los Angeles, on an 11-acre campus that includes new green space and a 300,000-square-foot building with galleries, two theaters, a library, restaurant, café, retail store, and community spaces.  

POSITION SUMMARY 

The Lucas Museum seeks a results-driven Manager, Retail Warehouse on our Revenue & Engagement team to help lead retail warehouse operations in support of the opening and ongoing operations of the Museum’s retail store. Reporting to the Director of Retail & Licensing Strategy, this role will be responsible for managing back-of-house inventory and merchandise to ensure availability of products that enhance the visitor experience. They will also lead a team of retail warehouse associates, providing coaching and development to team members to foster a positive and dynamic work environment.  

• Manage the day-to-day operations of the Museum’s retail warehouse, including inventory intake, storage, allocation, and distribution 
• Oversee product flow from receiving through distribution to ensure accuracy, timeliness, and alignment with retail demand 
• Ensure retail merchandise is properly staged, allocated, and delivered to sales channels on time, directly supporting sales performance and customer experience 
• Develop, implement, and maintain standard operating procedures (SOPs) for warehouse and inventory management in alignment with Retail leadership 
• Support warehouse opening procedures, including staffing plans, operational readiness, and inventory setup 
• Build and manage a high-volume warehouse operation, ensuring efficient workflows and organization 
• Maintain accurate inventory records and oversee cycle counts, audits, and reporting to ensure inventory integrity 
• Coordinate with vendors and suppliers regarding deliveries, discrepancies, and logistics; serve as the primary escalation point for inventory-related issues 
• Supervise, schedule, and support back-of-house retail staff, including assigning work, monitoring productivity, and managing performance 
• Provide training, coaching, and ongoing feedback to Retail Warehouse Associates in partnership with Retail leadership 
• Ensure compliance with health and safety standards, inventory control practices, and applicable local, state, and federal regulations 
• Partner with the People & Culture team to support hiring, onboarding, and training of warehouse staff 
• Collaborate with Retail and Revenue & Engagement teams to support product launches, restocks, and promotions through effective inventory execution 
• Uphold and model the Museum’s commitment to Diversity, Equity, Inclusion, Accessibility, and Belonging in team leadership and daily operations 

EQUAL OPPORTUNITY AND OUR COMMITMENT TO DEAIB

The Lucas Museum of Narrative Art embraces diversity and equal opportunity. We are committed to building a team that represents and supports a variety of backgrounds and perspectives. The Lucas Museum fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. We believe that diversity and inclusion among our team is critical to our success, and we seek to recruit, develop, and retain the best qualified people from a diverse candidate pool. Applications from traditionally underrepresented communities are encouraged.

The statements in this description represent typical elements, criteria, and general work performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.

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The Lucas Museum of Narrative Art is dedicated to the art of illustrated stories. Our mission is to inspire and connect people through the exploration of visual stories and their influences in society. 

VALUES

Our internal and external practices are shaped by the following beliefs and behaviors.

People First: We meet people wherever they are (physically, intellectually, emotionally). Our inclusive practice connects who people are and what they find emotional in works of art.

Inspired: We believe that art can move you to feel, think, reflect, and act.

Collaborative: We believe that nimble thinking and working together yield exponential results. 

STRATEGIC PRIORITIES

Narrative Art:

Amplify the social impact of storytelling and illustration. 

Community:

Connect to a broad and diverse public.

Operational Excellence:

Create a healthy and durable institution. 

All staff at the Lucas Museum of Narrative Art lead through a deep commitment to diversity, equity, and inclusion, both within the Museum and with the communities that we serve.

Salary and titles will be assigned commensurate to the successful candidates’ education and experience. An attractive compensation package will be offered to the successful candidate(s).