Sr. Manager, Sales Engineering (Apps)

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

To achieve our ambitious goals across Coda and Superhuman Mail, we’re looking for a Sr. Manager of Sales Engineering to lead a team of Sales Engineers supporting our Solutions Team Unit (STU) sellers. This role is crucial to driving the effectiveness of our go-to-market efforts by equipping STU sellers to position, prove, and scale our AI-powered productivity and communication solutions with business customers.

You will oversee a team of specialized Sales Engineers who partner closely with STU sellers to expand the use of Coda, Superhuman Mail, and our AI capabilities across customer segments — from high-potential mid-market accounts to large, complex global enterprises. Your team will support our most strategic opportunities, managing technical relationships, running proofs of concept (POCs), and navigating sophisticated evaluation and procurement processes.

Superhuman’s go-to-market teams are shaping the future of AI, collaboration, and communication at work. As a member of this team, you will be instrumental in expanding adoption of our innovative, trustworthy AI-native productivity tools and suite. We strive to ensure that every business can responsibly leverage AI to drive real outcomes. If you are passionate about transforming how teams work, collaborate, communicate, and build with AI, we would love to hear from you.

As a Sr. Manager of Sales Engineering on the Solutions team, you will lead, coach, and mentor a team of Sales Engineers who:

• Co-manage discovery with STU sellers across segments, from growth-stage companies to large enterprises

• Design and deliver tailored demos and solution narratives for different stakeholder groups

• Run AI-focused POCs and pilots that prove value in real customer workflows

• Address security, privacy, and compliance requirements in complex environments

• Guide customers on how to operationalize Coda, Superhuman Mail, and our AI features at scale

Your team will be instrumental in partnering with STU sales to deeply understand customer needs and position our product capabilities — especially our AI features — to meet those needs, from initial land through expansion and enterprise-wide rollouts.

In this role, you will:

1. Lead and develop the Sales Engineering team

• Lead, coach, and develop a high-performing Sales Engineering team focused on large, complex enterprise accounts.

• Set clear expectations on deal support, responsiveness, and cross-functional collaboration.

2. Partner with STU sales leadership

• Build tight partnerships with STU sellers and leaders on territory plans, account strategies, and execution.

• Define and operationalize engagement models between Sales Engineering and STU (qualification, coverage, POCs, resource allocation).

3. Own the technical pre-sales motion

• Oversee discovery, solution design, demos, POCs, and technical validation across the STU.

• Ensure the team can credibly explain our AI capabilities, integrations, and change management needed for adoption.

4. Drive AI-led value and enterprise wins

• Help customers move from AI curiosity to specific, high-impact use cases, business cases, and rollout plans.

• Support and coach the team to win and expand large, multi-stakeholder enterprise deals in complex technical environments.

5. Manage complex evaluations, security, and procurement

• Oversee support for security/privacy reviews, legal and procurement processes, and technical due diligence.

• Partner with Security, Legal, and Product to address concerns on AI models, data handling, compliance, and risk.

6. Scale GTM and be the voice of the customer

• Scale go-to-market motion across segments with processes, tooling, and best practices that improve win rates and efficiency.

• Identify field patterns and provide structured feedback to influence sales plays, enablement, and product roadmap.

Qualifications

• 5+ years of management experience leading Sales Engineering, Solutions Consulting, or Solutions Architecture teams within a SaaS company.

• Proven experience supporting complex B2B sales cycles, including large, multi-threaded enterprise deals with technical, security, and business stakeholders.

• Hands-on experience with AI-powered products (e.g., AI productivity tools, AI assistants, workflow automation, ML/LLM-based solutions) and the ability to explain AI concepts in clear, customer-friendly language.

• Demonstrated success partnering with quota-carrying sellers to drive pipeline, win strategic deals, and expand existing customers across segments.

• Strong communication and storytelling skills, with the ability to influence technical and non-technical audiences — from end users to senior executives.

• Familiarity with collaboration, productivity, or communications tools (e.g., documents/workspaces, email platforms, digital collaboration suites) and their integration ecosystems.

• Comfortable navigating customer conversations about security, privacy, data protection, and responsible AI practices, particularly in enterprise environments.

• Highly adaptable, with a track record of leading teams through change in a fast-moving, competitive market and evolving product surface area.

• Proven track record of building and scaling high-performing teams, including hiring, onboarding, coaching, and performance management.

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)

• Disability and life insurance options

• 401(k) and RRSP matching

• Paid parental leave

• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time

• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)

• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. The expected “On Target Earnings” (OTE) for this role are outlined below and may be modified in the future.

United States:

Zone 1: $249,000 – $300,000 OTE/year (USD)

Zone 2: $224,000 – $275,000 OTE/year (USD)

The commission portion for this role will be 30% of the On-Target Earning (OTE).

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).