We are seeking an experienced Partnerships Account Manager to join our Partnerships as a Service Agency. In this role, you will serve as a strategic advisor and hands-on operator for clients, guiding them through the complete lifecycle of partnership program development—from initial strategy through building, launching, scaling, and ongoing management.
Collaborate with clients to define partnership strategy aligned with business objectives
Conduct market research and competitive analysis to identify partnership opportunities
Develop partnership program frameworks and value propositions
Create partnership roadmaps with clear milestones and success metrics
Design partnership program structures, tiers, and benefit packages
Develop partner onboarding processes and enablement materials
Create partnership agreements, terms, and legal frameworks (in collaboration with client teams)
Establish partnership operations including workflows, tools, and systems
Implement and configure Partner Relationship Management (PRM) platforms
Identify and recruit strategic partners aligned with client objectives
Build and execute partner acquisition strategies
Develop partner marketing and co-marketing initiatives
Create partner enablement programs including training and certification
Optimize partner engagement and activation strategies
Manage day-to-day partnership operations and partner relationships
Monitor partnership performance metrics and KPIs
Conduct regular business reviews with partners
Identify and resolve partner issues and escalations
Continuously optimize program performance based on data insights
Serve as trusted advisor on partnership best practices and industry trends
Provide strategic recommendations for program evolution
Present regular progress reports and insights to client stakeholders
Facilitate executive-level partnership discussions and alignment
5+ years of experience in partnership management, business development, or channel management
Proven track record of building and scaling successful partnership programs from inception
Strong understanding of partnership program mechanics including economics, incentive structures, and enablement
Excellent strategic thinking with ability to translate business objectives into partnership strategies
Strong project management skills with ability to manage multiple priorities simultaneously
Exceptional communication skills including executive-level presentation abilities
Data-driven mindset with experience defining and tracking partnership metrics
Experience managing multiple client accounts and working in a fractional or consulting capacity
Experience with vertical-specific SaaS solutions and/or partnership programs (e.g., healthcare, financial services, retail, technology) and understanding of industry-specific partnership dynamics
Hands-on experience with Partner Relationship Management (PRM) platforms such as: Salesforce PRM, Impartner, PartnerStack or similar platforms
Experience with different partnership models including reseller, referral, integration, technology, and strategic alliances
Knowledge of partner ecosystems and marketplace dynamics
Familiarity with partner marketing automation and co-marketing tools
Experience in agency or consulting environments serving multiple clients
Strategic Vision: Ability to see the big picture and develop long-term partnership strategies
Operational Excellence: Strong execution skills with attention to detail in program implementation
Relationship Building: Natural ability to build trust and rapport with clients and partners
Adaptability: Comfortable working across different industries, business models, and client environments
Problem Solving: Creative and analytical approach to overcoming partnership challenges
Independence: Self-starter who can work autonomously while managing multiple client engagements
Business Acumen: Understanding of SaaS business models, revenue operations, and growth strategies
Clients successfully launch partnership programs that drive measurable business impact
Partnership programs consistently meet or exceed revenue and growth targets
High client satisfaction and retention rates
Efficient program operations with optimized processes and systems
Strong partner engagement and activation metrics
Scalable partnership frameworks that support long-term growth
This is a fractional role supporting multiple clients simultaneously. The position offers flexibility in work location and schedule, with the expectation of being available during core business hours for client meetings. Travel may be required occasionally for client meetings, partner events, or industry conferences.
Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
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