The Role

Outcapped GmbH is hiring an Operations Lead to own and drive operational systems for mission-driven startups across AI safety, global development, and adjacent fields.

This is a high-ownership role focused on building and improving systems across multiple domains including tooling, finance, compliance, and internal workflows. You will partner closely with founders, identify bottlenecks, and implement scalable solutions.

If you have built operational systems across multiple environments and know how to turn ambiguity into structure, this role is for you.

About Outcapped

Mission

We build and run the systems that let high-impact startups move at full speed, combining automations with personal, operationally excellent support to save founders time and amplify their positive impact.

Vision
By 2030, 10,000 impact-driven startups, 100 powered by our dedicated operators and 9,900 running on our automation platform, operate friction-free, accelerating breakthroughs that safeguard and advance humanity.

What We Do
Outcapped is an operations agency that frees mission-driven founders from back-office work. We are also building a platform with a library of 150+ vetted SOPs and an AI-powered workflow builder to standardize and automate finance, HR, legal, and IT tasks.

Key Responsibilities

• Systems ownership: Design and maintain scalable systems across tools such as Notion, Airtable, and Google Workspace. Establish data structures, permissions, and QA processes. Own automation from concept to rollout.

• Tool strategy and implementation: Evaluate, select, and implement SaaS and AI tools. Lead integrations and workflow design that materially improve efficiency.

• Process design and documentation: Build SOPs, playbooks, and internal systems from scratch. Standardize processes and ensure documentation is actually used.

• Finance and compliance ownership: Oversee bookkeeping workflows and reporting accuracy. Manage compliance processes, filings, and vendor relationships.

• Web and operational infrastructure: Oversee website and content systems as part of broader operational infrastructure.

• Client and internal leadership: Act as an operational partner to founders. Identify bottlenecks and implement solutions.

• Support and guide more junior operators when needed.

About You

Must-haves

• 4+ years of operations experience in startups, agencies, or similar environments

• Experience owning multiple operational domains such as systems, finance, compliance, or tooling

• Track record of building and improving systems across multiple organizations or contexts

• Strong judgment and prioritization skills

• Excellent written and verbal English communication

• High ownership mindset and ability to operate independently

Nice-to-haves

• Deep expertise in a specific area such as Finance, HR, IT, or Recruiting Operations

• Strong experience with no-code and automation tools such as Airtable, Zapier, or Make

• Experience working with early-stage or mission-driven organizations

• Interest in AI tools and workflow automation

How We Work

Operational Excellence – We Aim at 120%
We hold ourselves to high standards and look for ways to improve processes. We focus on building reliable, repeatable systems.

Communication and Commitment – Say What You Do, Do What You Say
We communicate clearly and consistently. We follow through on commitments and ask for help when needed.

Owner-Thinking – We Are All Co-Owners
We take responsibility for our work and proactively identify ways to improve both internal systems and client operations.

Compensation Structure

We set compensation case-by-case based on role scope, experience, availability, and location.

€40–55 per hour, full-time equivalent €70–110k per year. This range is a guidance, not a fixed bracket

Time Commitment and Benefits

• Time commitment: This is a full-time role.

• Contract setup: We are open to employment through an EOR, direct employment (Germany only), or a contractor relationship.

• Benefits that fit: Full-time team members receive a customized benefits bundle. Contractors set their own mix and rates are adjusted accordingly.

• Remote-first: Work from anywhere with 3–4 hours overlap with CEST (9 AM to 6 PM) and 3–4 hours overlap with Pacific time three days per week.

Application Process

1. Application Review
   Submit your CV and answer a few questions.

2. Initial Conversation
   A 20-minute call to discuss background and fit.

3. Work Test
   A 90-minute practical assignment to assess how you think and execute.

4. Final Interview
   Review your work test and discuss role fit, compensation, and timing.

5. Work Trial
   A paid 2-month trial where you work on real tasks with the team.

6. Offer and Onboarding
   If aligned, we extend a long-term offer and onboard you into a client-facing role.