Senior Account Manager

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Senior Account Manager - Nashville, Tennessee

We are seeking a motivated Senior Account Manager to develop and manager carrier relationships - including enterprise-level accounts - and contribute to revenue growth across our Northern American logistics network. In this role, you will work with trucking carriers and suppliers to build strong partnerships while supporting operational excellence and profitability. This is an opportunity to grow your career in a dynamic organization where your sales skills, industry knowledge, and dedication will directly contribute to company success. 

Why Join Circle:

We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.

Who We Are:

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

What We Are Looking For:

As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!

As a Senior Account Manager, you will represent Circle Logistics and manage and promote our services to new customers, build and manage your book of business, and provide outstanding customer service where you will own your portfolio working in a team environment. You will bring solutions to established and prospective customers and nurture these relationships into long-term partnerships.

Responsibilities:

• Generate and identify new sales opportunities through research, analysis, and discovery.
• Maintain and grow existing accounts by managing customer day to day requirements.
• Build and expand your book of business with carriers while maintaining a strong relationship.
• Operate with autonomy and independent decision making managing accounts daily
• Provide and negotiate freight rates with carriers.
• Manage your daily shipments to ensure timely pick-up and delivery.
• Actively procure new carriers based on volume and lane density.
• Properly qualify carriers booked to prevent any service failures.
• Take responsibility for critical loads/critical customers.
• Analyze customers’ needs and offer personalized solutions.
• Match customer demand with quotes for their freight-related inquiries.
• Build strategies that will result in increased sales and stronger partnerships.
• Solve complex problems and be the main contact for all your accounts’ communications.
• Organize and manage your daily shipments to ensure our "No Fail" policy.
• Collaborate with your team on pricing strategy and account implementation plans.
• Review sales activities and prospective customers with management.

Experience/Education:

• High School diploma, GED, or equivalent experience required.
• Associate or Bachelor’s Degree in logistics or business-related field preferred.
• 3-5 years of experience in a logistics environment required.
• Experience with and/or ability to learn a variety of TMS/CRM platforms.
• Above average proficiency with Google Drive and Microsoft Office (vlookup, pivot tables, reports).
• Proven track record of success as an Account Manager.

Skills/Aptitude:

• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced working environment and multitask.
• Strong attention to detail and organization.
• Ability to maintain a positive attitude.
• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to work independently and to exercise discretion on important matters.
• Excellent problem-solving, and time management skills, including the ability to affect, interpret and implement management policies and/or operating practices.
• Maturity and experience to effectively negotiate with carriers and customers.
• Strong work ethic and dependability.
• Ability to work a flexible schedule including nights, weekends and holidays as business needs dictate.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.