Senior Solutions Architect - Southwest
Skills
- Experience in technical pre-sales, consulting, or similar customer-facing technical roles.
- Strong knowledge of end-to-end SDLC, DevSecOps practices, CI/CD workflows, and modern software delivery.
- Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms.
- Practical understanding of cloud concepts and deployment/security/operations trade-offs across providers.
- Proven ability to lead POCs/POVs, design workshops, and run value stream assessments.
- Clear technical communication and presentation skills for both practitioners and senior decision makers.
- Ability to build trusted relationships and act as a customer advocate internally.
Responsibilities
- Lead technical discovery, demos, and validation including proofs of value to map GitLab capabilities to customer requirements and business outcomes.
- Own technical evaluations (POC/POV), solution design, workshop creation and delivery, and the technical components of tenders and audits.
- Partner with Account Executives and regional sales teams across North America to shape account strategies for new business and expansion.
- Build and deepen relationships with technical practitioners and business leaders to drive adoption and advocacy.
- Advise customers on modern software development, CI/CD, security, and cloud deployment/operations best practices.
- Capture and communicate customer feedback, use cases, and competitive insights to Product, Engineering, Sales, and Marketing.
- Create reusable technical collateral, guidance, and examples to scale impact across customers and partners.
- Continuously develop technical expertise in GitLab, DevSecOps, AI, and cloud technologies, and mentor peers.
Education
- Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience.
- Relevant professional certifications (cloud, security, or DevOps) are a plus.
Benefits
- Comprehensive health and wellness benefits
- Flexible paid time off
- Equity compensation and employee stock purchase plan
- Incentive pay (sales roles eligible up to 100% of base target)
- Home office support and remote work resources
- Parental leave
- Growth and development fund and learning resources
- Team Member Resource Groups (ERGs) and inclusion programs
Average salary estimate
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