Director Customer Success Jobs
Browse 41 exciting jobs hiring in Director Customer Success now. Check out companies hiring such as Ivo Inc., Innovaccer Analytics, Ethyca in Chandler, Durham, Huntington Beach.
Lead Ivo’s product marketing to craft positioning, drive product launches, and enable sales so the company is recognized as the leader in AI-driven contract review.
Senior healthcare leader needed to lead customer success for Innovaccer's government and public sector accounts, ensuring delivery, retention, and strategic program impact across Medicaid, Medicare and CMS-aligned initiatives.
Lead and scale Ethyca's Mission Engineering Group to deliver fast, measurable privacy and governance value for enterprise customers across deployment and continuity programs.
FICO is hiring a Technical Success Director to serve as the technical steward and trusted advisor for enterprise clients, driving platform stability, adoption, and measurable business outcomes.
Lead strategic customer relationships and drive adoption, renewals, and expansion for a growing healthtech company working closely with healthcare organizations and cross-functional teams.
NICE is hiring a Director, Global Partner Success (GSI/BPO) to lead global partner success efforts, deepen executive-level relationships, and drive strategic adoption and growth across GSI and BPO partners.
Lead Saviynt’s global upgrade strategy to deliver predictable, low-risk, AI-enabled platform and application upgrades with a customer-first, white-glove experience.
Lead strategic account growth and executive relationships for enterprise retail clients as the Customer Success Director, driving adoption of solutions and operational excellence across a portfolio of high-value accounts.
Lead the FinBiz customer success organization to drive adoption, expansion, and renewals across complex enterprise accounts while scaling a high-performing team and shaping post-sales strategy.
Lead Revi's post-sales function as Director of Partner Success, designing AI-enhanced onboarding, support, and retention programs to drive partner adoption and growth.
Nearmap is hiring a Senior Director of Customer Success to lead Commercial and Government CSM teams in the U.S., driving retention, expansion, and customer satisfaction through strategic frameworks and cross-functional collaboration.
Senior leader responsible for advising and orchestrating enterprise-scale transformation at strategic accounts to drive value realization, retention, and expansion for ServiceNow.
AI Acquisition is hiring a results-driven Director of Customer Success Operations to lead a remote-first team focused on execution, onboarding excellence, QA, and operational discipline.
Lead and scale a regional Customer Success team focused on inside and small accounts to drive adoption, retention, and expansion across Amplify’s K–12 product portfolio.
Lead a regional Customer Success team at Amplify to drive product adoption, reduce churn, and expand impact across K–12 districts through strategic leadership and data-driven account management.
Outset is hiring a Sales Director to lead enterprise sales into Market Research and Insights teams, driving full‑cycle deals and expansion for its AI‑moderated research platform.
Lead implementations and long-term success for Teamworks GM customers across a conference territory, becoming the go-to NIL Operations partner for athletic departments.
Mainspring Energy is hiring a Director of Customer Success to lead post-deployment account ownership and escalate technical issues across engineering, product, and operations to ensure reliable field performance and high customer retention.
CareMessage is hiring a Director of Customer Experience to scale a high-impact, data-driven CX function that improves adoption and program health for safety-net healthcare partners using digital and AI-augmented workflows.
Lead and scale Alfred Music’s Sales and Customer Services organization to drive revenue growth, improve customer lifetime value, and modernize sales and fulfillment operations across retail, wholesale, and SaaS channels.
Lead strategic account growth and client engagement for a major retail client at NIQ, driving renewals, upsells, and high-impact insights as a senior Client Director.
Lead Drata's post-sale growth engine by designing and scaling lifecycle and expansion programs that drive adoption, expansion revenue, and NRR.
Lead strategic customer relationships and commercial growth for Degreed by driving renewals, upsells, and measurable learning outcomes across enterprise accounts.
Seasoned sales leader needed to build and lead a remote Account Management team that maximizes customer value, drives ARR growth, and strengthens enterprise relationships for a market-leading identity verification platform.
H1 seeks a strategic Associate Account Director to own and expand relationships with top pharmaceutical clients, driving renewals, cross-sell, and measurable customer value.
Lead strategic client relationships and operational delivery for regulated clinical research services, driving onboarding, retention, and growth while partnering across functions to ensure service excellence.
Canals is hiring a Director of Revenue Operations to establish and run RevOps—owning GTM systems, data integrity, forecasting, and process across a fast-growing, remote B2B SaaS team.
Lead and scale a high-performing enterprise account management organization at a fast-growing SaaS company focused on retention, expansion, and strategic customer partnerships.
Lead a regional Customer Success organization to maximize adoption, retention, and expansion for enterprise clients while building and coaching a high-performing team.
Descript is hiring a Director of Customer Success to design and scale enterprise-focused CS programs that drive adoption, retention, and expansion across strategic accounts.
HubSpot seeks a seasoned Chief of Staff for Customer Success to drive cross-functional strategic projects, streamline leadership operations, and enable global CS to scale effectively.
Experienced engineering leader wanted to head NVIDIA's Switch Management software group, overseeing SW integration, customer success, and cross-team delivery for networking products.
Strategic Account Director for a fast-growing scientific intelligence SaaS serving enterprise biotech and pharma customers, responsible for managing key accounts, driving expansion, and ensuring customer success.
ServiceNow is hiring a hands-on Director of Product Design to lead forward-deployed teams that design and deliver enterprise-scale AI transformation solutions in close partnership with marquee customers.
Senior, field-facing leader needed to drive East Coast public-sector revenue growth and customer success for Hayden AI’s integrated hardware and AI-software transportation platform.
Lead and scale a client-facing Solutions Engineering team to deliver technically robust data collaboration solutions and accelerate enterprise adoption of InfoSum's privacy-first platform.
Lead Vasion's customer lifecycle, community, and advocacy strategy to convert customer engagement into measurable expansion and advocacy across a global SaaS base.
Office Hours is hiring a Director, Client Solutions to lead and scale client-facing delivery and account growth for its hybrid San Francisco Client Solutions team.
Zero100 is looking for an Account Director to manage and grow enterprise member relationships with C-level operations and supply chain leaders, driving retention, expansion, and value delivery.
Senior leader needed to run Professional Services delivery operations at CDW, driving utilization, margin, capacity planning and acting as the escalation contact for complex customer issues.
MongoDB seeks a Senior Director of Data Product Management to lead the strategy and delivery of enterprise internal data products that enable trusted data, self-serve analytics, and AI-ready capabilities for GTM and other functions.
How much do director customer success jobs pay?
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Over 100k*
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