Office and Events Coordinator

We are seeking an energetic, detail-oriented, and service-driven Office and Events Coordinator to join our team. This role is responsible for creating a welcoming, organized, and seamless in-office experience for employees and guests.  As the first point of contact at our front desk, you will represent our company with professionalism and warmth while also supporting internal meetings, leadership gatherings, and day-to-day workplace operations. This role plays a critical part in ensuring smooth execution of internal events, maintaining a polished office environment, and supporting a high-performing workplace culture.  The ideal candidate thrives in a dynamic environment, enjoys coordinating details, and takes pride in delivering exceptional service.

Essential Functions and Responsibilities: 
* Serve as the primary point of contact for employees, visitors, and vendors, ensuring a professional, welcoming, and secure office environment
* Manage visitor check-in through the Visitor Management System and professionally answer and route incoming calls
* Receive, sort, distribute, and coordinate both inbound and outgoing shipping of mail and packages in a timely and organized manner
* Maintain a clean, organized, and welcoming reception area, kitchen, and common spaces to support a positive employee experience
* Coordinate logistics for internal team meetings and recurring in-office gatherings, ensuring smooth planning and execution
* Manage catering orders, oversee delivery and setup, and partner with vendors and service providers to ensure seamless event support
* Prepare meeting rooms, configure layouts appropriately, and ensure all necessary materials and signage are in place
* Provide on-site support during meetings and events, addressing real-time logistical needs and resolving issues as they arise
* Monitor and manage inventory of snacks, beverages, and office/kitchen supplies, including oversight of beverage machines and coordinating maintenance when needed
* Support cross-functional teams with workplace-related needs and assist with internal initiatives and special projects
* Identify and implement opportunities to enhance office processes, operational efficiency, and overall employee experience
* Perform additional duties as assigned

Position Specifications

Education: 
* Associate’s or Bachelor’s degree preferred

Experience:
* Two (2) years of experience in reception, hospitality, workplace coordination, or customer service
* Experience coordinating meetings or events strongly preferred
* Experience in a corporate or fast-paced office environment preferred

Knowledge, Skills, & Abilities:
* Proficiency in Google Workspace tools, including Gmail, Google Drive, Google Docs, Google Slides, Google Forms and Google Sheets, etc.
* Exceptional verbal and written communication skills with a professional demeanor.
* Excellent multitasking abilities and attention to detail.
* Friendly, approachable, and customer service-oriented.
* Ability to troubleshoot issues independently and make effective decisions.
* Strong ability to manage competing priorities and meet deadlines.
* Collaborative spirit with a willingness to support various departments and adapt to changing needs.

Travel: 
* No travel required

LIFE AT LUMIN DIGITAL

Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users.

At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things.

Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law.

For more information, visit lumindigital.com.