Sales Engineer (Healthcare and Pharma Segment)

At Mission Critical Group (MCG), we don’t just manufacture electrical systems—we deliver power reliability where it matters most. From data centers to critical infrastructure, our solutions keep the world running. With more than one million square feet of U.S. manufacturing capacity, we move fast, build smart, and never compromise on quality.

The Sales Engineer serves as a technical and commercial resource supporting the sales process from opportunity identification through proposal development and customer support. This role partners closely with Sales, Engineering, Estimating, and Operations to develop technically sound, competitive solutions that meet customer requirements. The Sales Engineer is responsible for interpreting customer specifications, developing technical proposals, supporting pricing and scope development, and ensuring clear communication between customers and internal teams.

Accountabilities

• Support the sales process by serving as the technical subject matter expert for customer inquiries, RFQs, and project opportunities.
• Review customer specifications, drawings, and scope of documents to determine technical requirements and solution feasibility.
• Develop technical proposals, submittal packages, and supporting documentation for electrical power distribution and mission-critical equipment solutions.
• Partner with Estimating and Supply Chain to develop accurate pricing assumptions and material requirements.
• Collaborate with Engineering and Operations to confirm product configurations, lead times, manufacturing capabilities, and cost drivers.
• Participate in customer meetings and calls to clarify requirements, support solution development, and address technical questions.
• Provide technical guidance to Sales during negotiations and scope of discussions.
• Support internal project handoff by ensuring accurate scope of definition, documentation, completeness, and alignment across departments.
• Assist with continuous improvement of proposal templates, technical documentation standards, and sales engineering processes.
• Maintain working knowledge of product lines, industry codes, and customer requirements.
• Track and support bid/proposal timelines to ensure on-time submission.

Performance Metrics

• Teamwork & Communication: Receive positive feedback from team leaders or operators on responsiveness and attitude.
• Safety Compliance: Zero safety violations or incidents; full adherence to PPE and safety protocol.

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related technical field (or equivalent experience).
• 3+ years of experience in sales engineering, applications engineering, estimating, or technical proposal support in an industrial or manufacturing environment.
•  Strong ability to interpret technical specifications, drawings, and equipment configurations.
• Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical audiences.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to manage multiple projects with competing deadlines.
• Ability to travel up to 60%.

Preferred

• Experience supporting mission-critical infrastructure, data centers, utilities, or industrial customers.
• Knowledge of switchgear, transformers, power distribution equipment, generators, UPS systems, or related electrical systems.
• Familiarity with NEC, UL standards, IEEE standards, or similar.
• Experience working with ERP systems and/or CRM tools (SmartRecruiters is HR; Salesforce or similar if applicable).
• Prior experience supporting custom engineered-to-order products.
• Ideally, candidate is based in West Chester, PA, McKinney, TX, or Belle Chasse, LA. Additional consideration to candidates in Midwest to Atlantic Regions.

Work Environment and Physical Demands

• FLSA executive and professional positions paid on a salary basis, where project requirements and tight client deadlines may require workweeks over forty (40) hours (including weekends or holidays)  
• This role will work in an office setting, however, frequent visits to the production floor are required to oversee operations, ensure compliance and safety standards, and engage staff. 
  • Mobility: Ability to move around the manufacturing plant, including walking, standing, and climbing stairs. 
  • Manual Dexterity: Occasional use of hands to handle or feel objects, tools, or controls. 
  • Lifting: Ability to lift and carry items up to twenty-five (25) pounds. All lifting should be done following OSHA standards. 
  • Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. 

Company Values

• Safety Focus: Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety.
• Have Humanity: Respect the input and ideas of everyone to create the best possible outcome.
• Be Transparent: Value transparency in all interactions, ensuring honesty and openness with each stakeholder.
• Drive Innovation: Seek new ways to improve and take on new challenges.
• Be Resilient: Adapt to the ever-evolving business needs enabled by resourcefulness and agility.
• Always Reliable: Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks.
• Grit: Learn new things, actively seek feedback, and training.

Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own.

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. DVM is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).