Director Relationship Management V&S

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

The Relationship Manager is a trusted advisor responsible for managing and growing a portfolio of law firm clients. This role focuses on driving deposit growth, originating loans, and cross-selling Webster’s full suite of products and services. The Director partners closely with senior leadership and product specialists to ensure retention, deepen relationships, and deliver exceptional client experience.  Success in this role requires a proactive, sales-driven mindset and the ability to execute strategic business development initiatives.

Key Responsibilities:

• Sales & Business Development:

  Drive deposit growth with a primary focus on escrow/trust accounts and operating accounts.

  Identify and pursue new law firm relationships through targeted prospecting and networking.

  Develop and execute strategies to achieve aggressive deposit and revenue goals.

• Portfolio Management:

  Retain and deepen existing client relationships through regular engagement and strategic reviews.

  Ensure high-quality loan growth by supporting underwriting and credit processes.

  Monitor portfolio performance and proactively address client needs.

• Cross-Sell & Collaboration:

  Partner with internal partners including Commercial Card Services, and Private Banking to deliver holistic solutions.

  Facilitate introductions and coordinate internal resources to maximize client value.

• Client Experience:

  Serve as a trusted advisor, providing consultative guidance and tailored solutions.

  Maintain high standards of service and risk management to protect the bank and client relationships.

Experience, Skills & Education:

• For this position, you must have 3-5 years of sales experience
• Candidates with advanced degrees (Associates, Bachelor’s, and/or Master’s) preferred, yet a High School diploma or GED is required.  Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration.
• Ability to build and expand trusting relationships and partnerships.
• Knowledge of banking regulations, lending policies, procedures and techniques and well demonstrated understanding of loan risk factors a plus.
• Exceptional business development skills

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The estimated salary range for this position is $110,000 to $135,000. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.