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Mid-Market Account Executive, Americas

Customer.io is a messaging and automation platform used by thousands of companies to send targeted emails, push notifications, in-app messages, and SMS. They are hiring Mid-Market Account Executives in the Americas to drive new business acquisition through full-cycle sales — prospecting, discovery, demos and closing — working a mix of inbound and self-sourced opportunities.

Skills

  • 2+ years full-cycle B2B SaaS or MarTech sales experience
  • Proven success acquiring new customers and closing mid-market deals
  • Familiarity with MEDDPICC or a similar consultative sales framework
  • Strong written and verbal communication and presentation skills
  • High-volume prospecting and outbound outreach capability
  • Ability to conduct effective discovery and position product solutions
  • Pipeline management and sales reporting proficiency
  • Collaboration with SDRs and cross-functional teams

Responsibilities

  • Build and manage a pipeline through self-sourced leads and SDR-supported leads
  • Execute the full sales cycle from prospecting and discovery through demo and close
  • Conduct discovery to understand customer challenges and align Customer.io solutions
  • Collaborate with SDRs, Customer Success, and Technical Support for smooth hand-offs
  • Track and report individual sales metrics and pipeline status
  • Perform high-volume prospecting including cold and warm outreach
  • Manage deals typically under $50,000 ACV and drive growth within mid-sized clients

Education

  • No specific degree required; equivalent professional sales experience accepted
  • Bachelor's degree preferred but not required

Benefits

  • Compensation: $95,000 base + $95,000 variable (OTE $190,000 USD), subject to market adjustments
  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • Professional development budget
  • Inclusive hiring process and commitment to equity
  • Pre-employment background checks and employment verifications
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$142500 / YEARLY (est.)
min
max
$95000K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Customer.io is a Customer Engagement Platform for tech-savvy marketers who want more control and flexibility to craft and send data-driven emails, push notifications, and SMS messages. Customer.io is a globally distributed, remote-first company w...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$95,000/yr - $190,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 7, 2026
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