Customer Support Manager Jobs
Browse 58 exciting jobs hiring in Customer Support Manager now. Check out companies hiring such as EasyLlama, Activate Talent, Promenade in Anchorage, Des Moines, Baton Rouge.
Support EasyLlama's scaled customer base as an Associate Customer Success Manager by handling high-volume inbound requests, triaging issues, and improving systems to deliver fast, consistent service at scale.
Customer-focused Creator Experience Specialist needed to support and engage creators across TikTok Shop and social platforms, delivering fast support, coaching, and community growth on a PST schedule.
Lead a technical support team at Promenade, owning escalations, operational KPIs, and hands-on technical troubleshooting across POS, ecommerce, hardware, and integrations.
Lead and scale Tines' East Technical Support Engineering team to deliver world-class support for enterprise and public-sector customers while driving process improvements and cross-functional collaboration.
LiveData is hiring a Customer Success Technical Manager to diagnose and resolve technical issues, own customer-facing documentation, and support hospital deployments in a remote, Eastern-time-focused role.
SGS is looking for an experienced Key Account Manager with deep OGC/OCM and oil & gas knowledge to manage key client relationships, drive service growth and support technical sales activities.
Lead technical product strategy and sales support for Valmet’s Vacuum Washers, serving as the go-to expert to grow global installed-base business and ensure proposal and project success.
Lead the customer success efforts for enterprise restaurant brands at Checkmate, owning onboarding, ongoing engagement, issue resolution, and growth for assigned clients in a fully remote role.
Customer Success Manager role supporting onboarding, routine client inquiries, and chatbot enablement for a fintech platform serving private market participants.
Airbnb's Real Estate team is hiring a Technical Customer Success Manager to own onboarding, technical configuration, and ongoing success for property partners across the US.
Lead and mentor a cloud and systems support team at Trimble to improve reliability and customer experience for enterprise ERP solutions in the construction sector.
Technical Support Leader role to lead a distributed support team for a cybersecurity SaaS provider, owning escalation handling, KPI-driven operations in Salesforce, and cross-team improvement initiatives.
Automatiq is hiring a data-driven Fulfillment Support Team Manager to lead remote support operations, optimize fulfillment workflows, and raise CSAT through coaching and process innovation.
Provide technical account support for health plan clients—handling configurations, issue management, client communications, and custom deliverables for a health-focused tech provider.
Inflect is hiring a highly organized Account Manager to coordinate customer engagements end-to-end for its digital infrastructure marketplace and ensure smooth execution from deal intake through renewal.
A global services company is hiring an experienced Customer Relationship Manager to lead account strategy and operational support for key clients from a remote/hybrid Maryland-based role.
Robert seeks an experienced Customer Service Manager to lead a remote team, improve customer satisfaction through data-driven decisions, and resolve complex escalations.
Rebar, a Series A construction tech startup, is hiring a Client Success Manager with HVAC/MEP experience to own post-implementation relationships, drive adoption, and surface product feedback.
Lead the build-out of support infrastructure and a growing support-ops team at Harvey to improve quality, efficiency, and proactive customer enablement across Product, Engineering, and GTM.
BluSynq is hiring a remote Customer Success Manager to lead onboarding, drive adoption, and grow client relationships for its AI-powered SaaS platform across North America.
Poppy & Peonies seeks a personable Community Coordinator to be the on-brand voice across social channels, handling engagement, customer inquiries, and community growth for their fully-remote team.
Lead remote BPO operations for an EdTech startup, driving vendor performance, SLA compliance, and implementation of AI-assisted support tools.
Notion is hiring an Enterprise Technical Premium Support Specialist to provide high-touch technical advisory and escalation management for strategic enterprise customers.
Rebar is hiring a Client Success Associate with HVAC/engineering experience to lead onboarding and SMB support in its NYC Flatiron office, helping scale a rapidly growing AI-native HVAC platform.
Lead and coach early-career engineers as Manager of the Engineering Development Group at MathWorks, driving career growth, process improvements, and program scale in a hybrid environment.
Lead and grow a regional SaaS support team at Xplor to deliver world-class technical support and superior customer experience for field service customers.
Support Community Managers by handling resident communications, meeting materials, vendor work orders, and administrative systems to ensure smooth association operations.
HPE is hiring a cleared Federal Account Support Manager (Secret or Top Secret) to provide high-level technical account support and mission-critical service delivery for federal customers in the Colorado Springs area while working primarily remote.
WorkOS is hiring an Account Manager to manage enterprise developer customers, drive adoption of platform features, and partner cross-functionally to solve technical and operational challenges.
Cayuga Tree Service is hiring an organized Office Manager to manage customer communications, payroll submissions, invoicing, and general office operations.
PushPress is hiring a hands-on Support Manager to build scalable support systems, lead a high-performing team, and raise customer experience standards across its SaaS platform for boutique fitness.
Findhelp seeks a Staff Technical Solutions Account Manager to lead technical implementations, troubleshoot integrations, and nurture customer relationships to maximize platform adoption and impact.
Relay is hiring a Customer Operations Systems Manager to build, optimize, and support CRM, ticketing, integrations, and AI-driven automations that scale customer-facing teams from its Raleigh HQ.
Byrider is hiring a Customer Service Manager to lead customer-facing service activities, coordinate appointments, and support efficient repair order processing at our Parkersburg location.
MealSuite is hiring a Manager, Customer Support to coach Team Leads, own escalations, and optimize support operations for its healthcare and senior-living foodservice SaaS platform.
Serve as the primary coordinator for customer onsite visits at Shield AI’s Frisco Customer Experience Center, managing logistics, stakeholder alignment, and customer-facing execution.
Protective is hiring a Retirement New Business Case Manager to independently manage annuity applications end-to-end, ensuring timely issue and clear communication with advisors and sales partners.
Samsara is recruiting a Strategic Program Manager to lead and execute high-impact, cross-functional initiatives across Global Customer Support that improve operations and scale through process optimization and AI-enabled solutions.
Provide hands-on implementation, support, and account management for Editorial Manager® and ProduXion Manager® customers in the STM publishing space.
Nelnet is hiring a bilingual Assistant Account Manager to deliver remote customer support and resolve payment account issues for education and faith-based partners.
Serenity is hiring a Customer Support Manager in Henderson, NV to lead and develop a high-volume customer-facing team and improve operational performance.
Lead and scale a technical support team at Zapier, driving AI-powered automation and operational excellence to improve customer outcomes and impact retention and ARR.
Support commercial real estate clients as an Entry-level Account Manager for SelectLeaders and Bisnow, handling onboarding, client success, reporting, and event/media deliverables in a hybrid NYC role.
RapidSOS is hiring an Implementation Engineer to lead and scale mission-critical B2B integrations, ensuring reliable delivery of life-saving data to emergency responders.
Prompt is seeking an Enterprise Billing Experience Manager to troubleshoot complex billing workflows for enterprise rehab therapy customers and translate customer needs into actionable product improvements.
Nelnet Business Services seeks a detail-oriented Assistant Account Manager to deliver excellent phone- and email-based account support for payment customers in a remote Nebraska role.
Lead and coordinate customer deployments of Robust AI's warehouse robotic systems, serving as the primary point of contact between customers and cross-functional internal teams to deliver successful go-lives.
SmartPTT is hiring a Help Desk Manager to oversee support operations, lead the help desk team, and improve service delivery and customer satisfaction.
Lead resolution of high-priority U.S. solar customer escalations as the Key Accounts Manager, delivering de-escalation, cross-functional coordination, and measurable improvements to customer experience.
Second Nature is hiring a Program Manager, CX Automations to lead AI- and automation-driven initiatives across Customer Success and Support and scale operational excellence globally.
How much do customer support manager jobs pay?
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50k-100k*
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Over 100k*
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