Customer Experience Manager Jobs

Red Lion is seeking a strategic, results-oriented Retail Store Manager in Cabot, AR to lead store operations, grow sales, and coach a high-performing team for a fast-growing telecom retail partner.

Lead a high-performing retail team in Leesville to drive sales, coach staff, and deliver outstanding customer connectivity solutions for a fast-growing telecommunications partner.

PracticeTek is hiring a Customer Support Manager to lead support operations, optimize workflows, and elevate customer satisfaction for a rapidly scaling healthcare-tech platform.

Lead and develop a high-volume, customer-facing operations team in Henderson, NV to drive consistent, high-quality service and measurable performance improvements.

Customer Experience Manager needed to coordinate customer programs, manage timelines and deliverables, and ensure high-quality engagement for a fast-moving deep-tech startup in millimeter-wave RF.

Lead aftersales program rollout and regional dealer performance as the Regional Service Development Manager for Nissan's West Region, driving parts and service growth through coaching, analysis, and operational execution.

Lead service initiatives and coach store specialists as the Assistant Service Experience Manager at Nordstrom Rack Columbia Crossing to elevate customer experiences and drive operational results.

Senior Flagship Manager to lead day-to-day operations, experiential activations, and local community engagement for a high-visibility flagship location of a cutting-edge technology brand.

Support EasyLlama's scaled customer base as an Associate Customer Success Manager by handling high-volume inbound requests, triaging issues, and improving systems to deliver fast, consistent service at scale.

Customer-focused Creator Experience Specialist needed to support and engage creators across TikTok Shop and social platforms, delivering fast support, coaching, and community growth on a PST schedule.

Blueprint Technologies is hiring a Customer Experience Program Manager to lead UAT, phased ring deployments, and readiness operations across cross-functional teams for customer-facing programs in an enterprise setting.

Tanium is hiring a Program Manager to lead cross-functional Customer Experience programs and ensure timely, well-governed delivery across its Addison, TX and Durham, NC hybrid offices.

Lead store performance and team development at Hollister’s International Market Place location, focusing on sales growth, operational excellence, and strong customer experiences.

Lead Hollister's Las Americas store as an Assistant Manager, overseeing sales, store operations, and team development to deliver outstanding customer experiences.

PNC is hiring a Sales Leader in San Antonio to lead a branch team, grow client relationships, and ensure disciplined risk management while delivering superior customer service.

Visa is looking for a Senior Product Manager to lead and scale Visa Marketing 360 by embedding AI-driven personalization, automation, and analytics across global marketing operations.

Inclusive & Diverse

Rise from Within

Mission Driven

Diversity of Opinions

Work/Life Harmony

Customer-Centric

Social Impact Driven

Rapid Growth

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Holidays

Paid Time-Off

Samsara is hiring a Senior Product Manager to own the In-Vehicle Experience platform and deliver AI-driven, driver-focused features for its in-cab camera systems.

Senior account manager role focused on winning and expanding large service agreements with strategic corporate and key accounts across an assigned US territory for Konecranes.

Clean Earth seeks a Customer Experience Account Manager to own territory accounts, deliver exceptional service, and grow customer relationships through data-driven engagement and collaboration with sales and operations.

Clayton seeks an experienced Brand Experience Manager to coach sales teams, optimize product and inventory strategies, and deliver world-class customer experiences across retail and homeowner channels.

Empathetic

Collaboration over Competition

Growth & Learning

Passion for Exploration

Fast-Paced

Startup Mindset

Diversity of Opinions

Rise from Within

Lead onboarding for Figma's largest customers, driving successful adoption through structured programs, cross-functional collaboration, and data-informed enablement.

Serenity is hiring an experienced operations leader to run a high-volume Denver service location and elevate team performance and member experience.

Lead local operations for Carvana’s market team, managing logistics, inventory quality, customer and employee experience, and training initiatives in a fast-paced onsite role.

Senior Customer Success Manager needed to support healthcare clients remotely by driving adoption, delivering clinical training, and acting as a trusted advisor to ensure successful technology implementation.

Lead strategic relationships with 5–10 enterprise healthcare customers to drive retention, expansion, and measurable RCM outcomes for Collectly (remote, ~50% travel).

Lead enterprise and mid-market SaaS sales to boost customer experience and reputation management for a fast-growing platform, working remotely across U.S. time zones.

Lead and optimize the U.S. customer contact points and order-to-fulfillment lifecycle for Sirtex Medical to deliver accurate, compliant, and customer-first service.

Lead the strategy and execution of training and QA to ensure consistent, high-quality patient support across Ro’s onshore and BPO Member Experience teams.

Lead a Market Operations team at Carvana, managing logistics, inventory quality, and customer and employee experience to deliver exceptional, efficient vehicle transactions.

ServiceNow is hiring a Senior Manager, Digital Experience Strategy to craft and lead web-centric customer journeys that connect marketing, UX, and product to drive engagement and measurable business outcomes.

Amplify is hiring an Associate Director of Program Management to lead project managers and own delivery of high-impact customer experience and Professional Development initiatives across the organization.

Fortune Brands Innovations seeks an Associate Manager, Insights to lead consumer and customer experience research for Outdoors and Security, turning qualitative and quantitative data into clear recommendations that drive business decisions.

Lead and grow a regional SaaS support team at Xplor to deliver world-class technical support and superior customer experience for field service customers.

Parloa is hiring a hands-on Content Marketing Manager to create strategic, high-quality content that explains AI-driven customer experience to customers, partners, and prospects across channels.

Ridgeline seeks an experienced Front Office Consulting leader to manage and scale functional consulting teams delivering enterprise SaaS implementations for investment management clients.

Lead Vuori’s Bridgeport Village store team to deliver exceptional customer experiences, drive sales performance, and manage daily operations and inventory.

Early Learning Academies seeks a Marketing Program Manager to lead multi-channel marketing, enrollment support, and new center launches across its network of early childhood education centers.

Lead complex, enterprise-level implementations of a cloud investment management platform, guiding customers and internal teams from scoping through successful go-live.

Lead ServiceNow's Web Experience organization to shape content strategy, optimize conversion and personalization across ServiceNow.com, and mentor a team of Web Experience Managers to drive measurable marketing results.

Resource Innovations is hiring an in-office Office & Employee Experience Manager in Chicago to manage operations, vendors, facilities, and employee engagement programs.

Lead day-to-day store operations and team development as Assistant General Manager at Sweetgreen, delivering exceptional guest experiences while driving operational, food-safety, and financial performance.

PushPress is hiring a hands-on Support Manager to build scalable support systems, lead a high-performing team, and raise customer experience standards across its SaaS platform for boutique fitness.

Serenity Healthcare seeks an operations-focused manager to lead an on-site customer experience team, drive performance to KPIs, and optimize day-to-day workflows in a high-volume environment.

Netomi is hiring a Principal Account Strategist to lead enterprise GenAI program strategy, executive engagement, and commercial expansion across Fortune-scale customers.

Kaplan is hiring a Client Success Manager to drive retention and account growth across mid-tier education clients through strategic engagement, data-driven insights, and strong relationship management.

Serve as the primary coordinator for customer onsite visits at Shield AI’s Frisco Customer Experience Center, managing logistics, stakeholder alignment, and customer-facing execution.

Lead and develop store leadership across eight Southwest Market locations to drive sales performance, strengthen customer experience, and build a high-performing retail leadership bench.

Serenity is hiring a Customer Support Manager in Henderson, NV to lead and develop a high-volume customer-facing team and improve operational performance.

Clean Earth is hiring a Customer Experience Account Manager to own territory accounts, reduce churn, and expand service relationships through strategic, data-informed customer engagement.

SugarCRM is hiring a Product Manager in Denver to own roadmap delivery and build customer-facing SaaS features in a hybrid, cross-functional environment.