Administrative Assistant

Our Story

J.Crew gets you dressed every day, for every occasion. 

Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. 

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

The Role + Purpose: 

J.Crew Group is seeking an Administrative Assistant to serve as a trusted partner to our Human Resources Leadership Team. In this role, you will provide high-level administrative and logistical support to the VP, HR Business Partner (J.Crew & Shared Services) and the VP, Talent Management & HR Innovation ensuring seamless day-to-day operations and a highly organized, professional experience for internal teams and external partners.

You will manage complex calendars, coordinate meetings and events, handle travel and expense logistics, and act as a central point of contact for HR-related activities. Representing the HR function, you will bring a service-oriented, proactive approach to your work—anticipating needs, maintaining discretion, and enabling leaders to operate efficiently in a fast-paced environment. This is a hybrid role based in New York, with on-site presence required to support in-office meetings, events, and activations.

Day-to-Day Responsibilities:

• Provide day-to-day administrative support to HR leaders, including real-time coordination of meetings, appointments, and shifting priorities
• Own calendar management, meeting scheduling, and conference room bookings; proactively update and adjust events throughout the day as needs change
• Liaise with building security and J.Crew Group reception to welcome and support external guests attending HR meetings
• Support new hire requests and coordinate IT setup and onboarding logistics in partnership with HR and Technology teams
• Organize team lunches, meetings, and internal events, ensuring smooth execution and a polished experience
• Compile and submit expense reports, coordinating closely with leaders to ensure timely review and approval
• Assist with vendor management, including vendor setup, contract coordination, and invoice tracking through company systems
• Arrange and manage domestic and international travel, including flights, accommodations, visas, and passport renewals
• Review, prioritize, and manage incoming emails, phone calls, and correspondence, screening inquiries from vendors, employees, and external contacts
• Order, distribute, and maintain office supplies for the HR team
• Partner closely with the Chief Human Resources Officer’s assistant and provide coverage or support as needed
• Provide project coordination and administrative support for team initiatives, assisting with planning, tracking milestones, following up on action items, and helping ensure projects stay organized and on schedule.

Qualifications:

• Strong interpersonal skills with the ability to build effective relationships across the HR team and with cross-functional partners
• Highly organized and detail-oriented, with the ability to manage multiple priorities, meet deadlines, and follow up independently
• Proficient in Microsoft Office (Outlook, Excel, Word); Workday experience a plus
• Professional, polished demeanor with strong written and verbal communication skills
• Flexible and adaptable, with a willingness to take on new requests and shifting priorities
• Proactive problem-solver who asks thoughtful questions and makes informed suggestions
• Demonstrated ability to handle sensitive, confidential, and proprietary information with discretion and integrity
• Experience providing project coordination or administrative support, including maintaining timelines, monitoring progress against milestones, and supporting effective execution through proactive communication.
• Outgoing, calm under pressure, and collaborative—serving as a reliable liaison and point of contact for HR leaders

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.

• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.