Customer Onboarding Jobs

Lead and scale Wealth.com's client support function by building infrastructure, analytics, and AI-assisted workflows to drive proactive, efficient client success.

Bland AI is hiring a Technical Account Manager to own post-sales success, accelerate enterprise deployments, and deliver measurable ROI with its human-like AI phone agents.

Equal Parts seeks a Head of Customer Experience in Austin, TX to build the lifecycle, systems, and teams that own onboarding, servicing, and renewals across its acquisition-driven insurance platform.

Experienced lawyers with top-tier practice backgrounds will help law firms and in-house teams integrate Harvey through strategic onboarding, enablement, and high-impact customer engagement.

Sortly is hiring a Customer Experience Senior Specialist to manage multi-channel support and onboarding, escalate and track technical issues, and translate customer feedback into product improvements within a small, collaborative remote CX team.

Lead a technical support team at Promenade, owning escalations, operational KPIs, and hands-on technical troubleshooting across POS, ecommerce, hardware, and integrations.

Wealth.com is looking for a Strategic Accounts Onboarding Manager to deliver white-glove onboarding for enterprise clients and design the scalable onboarding program and playbooks that will drive long-term adoption and retention.

Lead the design and scaling of Rapsodo’s post-sale customer experience across hardware and software products in North America, building infrastructure, AI-driven operations, and cross-functional feedback loops to improve onboarding, support, and activation.

Moonshot AI is hiring a data-driven Customer Success Manager to partner with eCommerce brands, drive onboarding and experimentation, and turn AI-powered insights into measurable growth.

Lead and scale Tines' East Technical Support Engineering team to deliver world-class support for enterprise and public-sector customers while driving process improvements and cross-functional collaboration.

Customer Success Manager responsible for guiding a portfolio of commercial and enterprise customers through onboarding, adoption, and ongoing engagement to drive retention and expansion with a modern benefits platform.

An early-career Technical Account Manager role focused on delivering technical success for a portfolio of Deputy customers while creating reusable playbooks and scalable processes for the TAM function.

Join Perfect Venue as a Customer Onboarding Specialist to lead hands-on onboarding, training, and support for local restaurant and event-space customers in San Francisco.

Ivo is hiring a Customer Marketing Manager to lead enterprise expansion, adoption, and advocacy programs from our San Francisco office to drive renewals, expansion, and customer-led growth.

SK Stones USA is hiring a Customer Success Manager to build strong client relationships and ensure successful use and delivery of our natural stone products across Palm Beach and Broward County.

Redox is hiring a Technical Onboarding Manager to guide healthcare vendors and providers through EHR integrations and go-lives, ensuring smooth adoption of the Redox platform.

Sana is seeking a Customer Success Tier I Associate to support brokers and plan admins by resolving administrative and billing issues, assisting with onboarding, and ensuring an easy, compliant experience for partners.

Motivity is looking for an experienced Implementation Manager to drive timely, high-quality SaaS onboarding and training that maximizes Time to Value and sets customers up for long-term success.

Customer Success Manager needed to own the post-sale lifecycle for mid-market accounts, driving retention, expansion, and customer advocacy for a fast-moving SaaS platform.

Systrends seeks an experienced Customer Success Manager with proven FERC filing experience to manage enterprise accounts, ensure filing success, and influence product direction across eTariff, EQR, and MBR.

Help resolve escalated technical issues and bridge Support, Product, and Engineering to ensure smooth integrations, onboarding, and customer confidence for EasyLlama’s mobile-first compliance platform.

Konovo seeks a Client Success Analyst to support life sciences clients using its insights platform through onboarding, training, research guidance, and continuous product advocacy.

Act as the primary liaison across assigned accounts to nurture contractor and client relationships, ensure successful placements, and support service delivery in K–12 special education and clinical support programs.

Figure is hiring a Product Operations Account Manager to lead technical onboardings, training, and post-sale account ownership for its lending and asset management platforms.

Rally is hiring a Customer Engineer to be the primary technical partner for Enterprise customers—owning onboarding, integrations, pre-sales technical scope, and internal tooling for an AI-native user research platform.

Lead the commercial side for a durable chamber-management SaaS: manage customer relationships, run onboarding and training, execute renewals and pricing, and drive new ARR using AI to scale.

Support and advise small business clients on financial systems and decision-making while managing a portfolio, driving onboarding, and creating scalable service processes.

Lead the customer success efforts for enterprise restaurant brands at Checkmate, owning onboarding, ongoing engagement, issue resolution, and growth for assigned clients in a fully remote role.

Phonely seeks a hands-on Customer Success Representative to manage onboarding and support for SMB and mid-market accounts as we scale our conversational voice AI platform.

Spate is hiring a Junior Customer Success Manager to manage beauty and wellness accounts, driving product adoption, retention, and upsell through consultative onboarding and trend-driven insights.

FlatWorld is hiring an organized, detail-oriented Operations Coordinator to keep day-to-day operations running smoothly across sales, editorial, customer service, finance, marketing and HR at its Boston office.

Lead enterprise implementations for Blee's AI-first compliance platform, managing technical integrations, stakeholder relationships, and project delivery to achieve successful go-lives.

Chainguard is seeking a proactive, technically-savvy Customer Success Manager to own onboarding, adoption, and growth for Commercial customers in a remote, high-autonomy role.

Glimpse seeks a hands-on Customer Experience Manager in NYC to drive fast time-to-value for mid-market and enterprise customers by managing complex onboardings, integrations, and escalations.

Lead end-to-end onboarding and account engagement for an AI healthcare company, ensuring customers realize measurable ROI and sustained adoption.

Steer is hiring a data-driven Manager of Customer Onboarding to rebuild and scale the 'Sold-to-Successful' phase, cutting Time-to-Value and leading a team to deliver world-class onboarding for automotive SaaS customers.

Be the technical partner for advertisers using tvScientific's CTV performance platform, guiding integrations, validating measurement, and resolving implementation issues throughout the sales cycle and beyond.

Workera is hiring a Customer Success Associate to own day-to-day enterprise program execution and build AI-enabled workflows that scale onboarding and adoption.

Regard seeks an experienced Provider Success Manager to lead clinician education, drive adoption of an AI-driven documentation platform, and continuously improve provider onboarding and training processes across client sites in the Pacific or Mountain time zones.

Customer Success Manager role supporting onboarding, routine client inquiries, and chatbot enablement for a fintech platform serving private market participants.

Gumloop is hiring a Solutions Engineer to own end-to-end customer pilots and implement scalable AI automation solutions that turn high-value use cases into production.

Spreedly seeks an Implementation Consultant to drive enterprise payment integrations, manage go-lives, and deliver Implementation-as-a-Service for strategic global clients.

Palona seeks a strategic Customer Success Manager to drive retention, expansion, and measurable ROI across enterprise multi-unit restaurant and hospitality accounts using its Conversational AI platform.

Lead enterprise Professional Services engagements at Tines to drive technical onboarding, migrations, and scaled product adoption for security and IT-focused customers.

Empathetic

Collaboration over Competition

Growth & Learning

Passion for Exploration

Fast-Paced

Startup Mindset

Diversity of Opinions

Rise from Within

Lead onboarding for Figma's largest customers, driving successful adoption through structured programs, cross-functional collaboration, and data-informed enablement.

Mission Driven

Collaboration over Competition

Inclusive & Diverse

Growth & Learning

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Paid Time-Off

Airbnb's Real Estate team is hiring a Technical Customer Success Manager to own onboarding, technical configuration, and ongoing success for property partners across the US.

HighLevel is seeking a proactive Customer Success Manager II to own onboarding, adoption, and retention for high-ticket customers in a remote-first SaaS environment.

Technical Customer Success Manager needed to drive onboarding, adoption, and expansion for a portfolio of revenue-team customers using Default's AI-native RevOps platform.

Lead onboarding, growth, and strategic partnership for NP practices by combining analytics, financial modeling, and hands-on operations at an early-stage primary-care platform.

Packback is hiring a Senior Customer Success Manager to oversee enterprise instructor portfolios, drive adoption and retention, and deliver trainings that expand use of its AI-driven learning platform.